Decision Support Analyst - Decision Support and Data Analytics

Join us in building a world of possibility! Holland Bloorview Kids Rehabilitation Hospital is Canada's largest pediatric rehabilitation hospital. We are a top 40 Canadian research hospital that is fully affiliated with the University of Toronto, and we serve over 9,000 families annually.

Our vision is to support the most meaningful and healthy futures for all children, youth and families. Providing both inpatient and outpatient programs and services, Holland Bloorview is renowned for its expertise in partnering with clients and families to provide exceptional care and is the only organization to ever achieve 100 per cent in three successive quality surveys by Accreditation Canada. Holland Bloorview has won numerous awards including Greater Toronto's Top Employers, Canada's Top Employers for Young People and Canada's Most Admired Corporate Cultures. We offer an inspiring, inclusive, innovative, and collaborative work environment with competitive compensation and benefit packages and programs that support ongoing learning and professional growth.

The Position:

The Decision Support and Data Analytics (DS&DA) team is recruiting a Decision Support Analyst. This person will be an experienced data analyst with proven ability to: transform data into meaningful insights; analyze and explore data to provide rich insight and a desire to leverage the best approach to arrive at the right decision. The successful candidate will create data visualizations, reports and dashboarding solutions to solve key business problems and drive informed decision making.

With the launch of our HB2030 strategic plan the Information Management & Technology DS&DA team plays a critical role in the implementation of the new strategic plan through support of data-driven strategic initiatives and tracking of key performances indicators (KPIs) and other metrics.

We are committed to living our hospital values including those of excellence, equity and innovation and supporting our dedicated team who bring their best to work each day knowing their work is integral to the organization.

Key Responsibilities:

• Requirement Scoping: Collaboration with key stakeholders to understand information requirements and create analytics solutions to meet their needs.
• Data & Reporting: Extract data, develop and generate standard reports, and respond to ad-hoc requests using Cognos Analytics Business Intelligence (BI), SQL, Excel, Python and other analytic tools.
• Ministry Reporting: Supports the organization in meeting internal and external data reporting requirements such as MOH Accountability Agreements.
• Reporting & Visualization: Responsible for all aspects of report and dashboard development in Cognos.
• Data Privacy: Ensure strict adherence to hospital privacy and data security standards.
• Reporting Maintenance: Supports and enhances the decision support data analytics infrastructure and capabilities.
• Documentation: Creates and maintains data definitions, reporting user guides and data lineage documentation
• Collaboration: Works with other analysts to clarify and improve report specifications or to identify alternative programming solutions.
• Stakeholder Engagement: Ensures reliability and validity of data through collaboration with key internal stakeholers within Clinical Applications, HR and Finance, Health Information Management, Quality & Collaborative Practice and Programs & Services.
• Data Literacy: Educates staff on opportunities to leverage decision support and data analytics tools and reporting to improve financial, strategic, clinical and operational performance.
• Storytelling with Data: Presents and explains data and insights using various advanced visualizations and PowerPoint slides to drive informed decision making.
• Assist with benchmarking activities related to clinical and corporate performance data.

Qualifications:

Required

• 2+ years' experience using Cognos Analytics Business Intelligence required
• Experience with other enterprise level Business Intelligence tool is an asset
• Expert Knowledge (3+years) of SQL and advanced Excel skills
• Degree in Computer Science, Data Analytics or a related field (statistics, clinical informatics, health information management, mathematics, or data science); or equivalent combination of education and experience
• Strong data management and statistical analysis skills required.

Preferred

• Strong experience with extracting and analyzing data from Healthcare Information System (preferred Meditech, Cerner, EPIC).
• Working knowledge of SPSS Modeler or other statistical tools.
• Working knowledge of Python
• Experience supporting external reporting requirements such as Ministry Of Health (MOH) data submissions.