Business Infrastructure Change Director

WHAT IS THE OPPORTUNITY?

The Systems Integration Orchestration (SIO) function within the Business Aligned Services (BAS) organization has an exciting opportunity for a senior transformation professional with in-depth experience of defining, structuring and mobilizing large-scale, complex IT Infrastructure initiatives. For the right candidate, this is a fantastic opportunity to take on a key, dynamic and high-profile role with global exposure, engaging with multiple technology functions, and dealing with change demand from multiple RBC businesses.

WHAT WILL YOU DO?

• Translate business needs into well-structured, integrated Tech Infrastructure (TI) Change-The-Bank programs which can then be incepted, delivered and assured 'end-to-end' to our lines of business ('LoBs').

• Collaborate with TI Architecture, Engineering Towers, Service and Business teams to:

  • Define: initiative definition, upfront requirements/CX capture and business analysis.

  • Deliver and Monitor: customer-centric delivery execution, oversight and cross-LoB visibility.

• Help to build, customise and apply the appropriate delivery methodologies and playbooks to effectively structure a given initiative (e.g. tailoring for different themes such as M&A integration, enterprise platform implementation, IT consolidation, digital transformation etc.)

• Drive partnership and customer focus with our business stakeholders, with respect to initiative delivery and change.

• Drive alignment with TI global standards, maximizing re-use and innovation, and supporting regional nuances where necessary.

• Ensuring resulting programs have appropriate and high quality governance and controls in place, applying appropriate standard methodologies, frameworks / playbooks, estimation and modelling techniques.

WHAT DO YOU NEED TO SUCCEED?

Must have:

• Highly organized and outcome-focused self-starter, comfortable with accountability for definition and execution of large, complex programs accompanied by advanced knowledge of change, constraint, dependency, issue and risk management.

• Expert knowledge of program plan development & management, scheduling methodology, critical path management, waterfall and iterative methodologies, program and project metrics, analysis, and status reporting

• Highly skilled in planning, defining and delivering the TI aspects of major/ high-profile business-sponsored initiatives of a transformational nature.

• Skilled at definition of feasibility, success criteria and business case.

• Ability to lead and motivate technically diverse, globally distributed teams across time-zones, with a matrix management approach.

• Possess exceptional written and verbal communication skills, focused on collaborating and developing relationships with diverse stakeholders, alongside the ability to negotiate agreeable outcomes.

Nice-to-have:

• PMP and/or PgMP certification (strong preference)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• A world-class training program in financial services.

• Opportunities to do challenging work.

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