Architect - Business Systems Delivery and Support

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

Job Summary

Global Technology Services (GTS) is one of the foundational divisions of the TMX Group, that empowers internal TMX business lines for their technology needs, operations and digital innovation. GTS as a client centric organization focuses on building technology capabilities, enabling our clients with the best technology solutions and providing effective technology financial and resource management processes. The cost effective operation is a key attribute of the GTS execution. GTS is responsible for delivery of all technology initiatives and services across TMX.

In this role, you will be responsible for leading the design and delivery of business applications and technical operational support for Clearing and Depository Services (CDS), including the core CDSX platform and its supporting applications.

This role reports into the Head of Technology - CDS in GTS and collaborates closely with Product and Operations Managers in CDS.

Key Accountabilities:

• Partnering with industry participants, regulators, and stakeholders across the organization to translate business strategies/requirements and identify appropriate solutions to deliver on objectives related to Clearing and Depository Services (CDS).

• Resolve highly complex, multi-faceted problems, which are often unstructured and without precedent to meet the business needs.

• Engage in the entire lifecycle (vision, definition, planning, delivery and support), with primary ownership for planning, delivering and supporting new and existing business systems.

• Manage application support activities to ensure that systems are available as per the SLAs and all deliverables for customers are met in a 24/7 environment.

• Develop and validate application/solution architecture that is robust, scalable and efficient for the business units.

• Define the service level agreements (SLA) and technical capability objectives (SLO) related to the application working in collaboration with business leaders.

• Ensuring the system meets current and future capabilities that align with the business roadmap.

• Partner with business owners to define the performance and volume metrics and ensure the systems are performing better than the targets.

• Manage day-to-day support activities for business operations and help in improving their efficiency with optimal solutions.

• Contribute to the technology designs, upgrades, and product assessments that support the organization needs.

• Staying current with industry trends and technology advancements.

Must haves:

• Demonstrated 10+ years professional experience in IT Management.

• A university degree in Engineering, Computer Science or equivalent program or experience.

• Experience in designing, building, and maintaining large-scale business systems in cloud or on-premise, including the management of multiple teams consisting of development and support personnel.

• Understanding of systems, business, data, and technical architecture disciplines, including key methodologies and approaches such as Service-Oriented Architecture (SOA), Business Process Management (BPM), and high-availability/high-performance systems design.

• Experience and capability in translating non-technical user requests into complex technical specifications and solutions that meet business needs.

• Business knowledge related the Capital Markets industry, specifically:

  • Clearing and Settlement

  • Corporate Actions processing

  • Risk Management

  • Collateral Management

• Proven experience with:

  • Legacy (Mainframe) and distributed platforms (Web Technologies)

  • Middleware (MQ Series / webMethods)

  • Relational Databases (DB2 and Sybase)

  • SWIFT and ISO messaging standards

• Demonstrated leadership and management experience, including ability to coach and develop a high-performing team.

• Exceptional oral, written, and interpersonal communication skills with the ability to simplify complex technical concepts into business & value-focused language.

• Demonstrated experience in leading cross-functional teams that drive projects from ideation to launch.

• Ability to handle multiple projects and prioritize competing demands in a dynamic, complex, fast-paced environment, and to adapt quickly to manage changing priorities.

Nice to haves:

• Experience working with Agile methodologies and understanding of Cloud Native, Web, and Continuous Delivery technologies.

• Ability to think 'big picture', ensuring solutions are cohesive and evolutionary and do not compromise overall organizational efficiency and technical strategy.

• Stays up-to-date with technology trends.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.