2025 Summer Student - UX Writer (4 months)

Participates in and supports the operational activities of a business unit. Applies experience and complete working knowledge of the job and policies/practices to perform a combination of routine tasks and varied administrative/operational assignments.

Please note: This posting is for a 4-month Student Summer 2025 placement with a start date of May 2025 and end-date of August 2025.

In order to be eligible for this 4-month Student position, you must either:

• Be returning back to school after the work term end-date of August 2025; or
• If you are not returning back to school (i.e. are graduating in April/August 2025), but you require the work term as a mandatory component to in order to graduate successfully.

Please ensure that you meet these eligibility requirements before applying - candidates who apply but are found to be ineligible are not able to be considered.

What is the opportunity?

Our UX Writers help to shape the story we tell through each of our digital experiences. Your job is to make sure that story talks about our users' lives and what they need, not about the tangles of banking regulations or the technologies we build to make it happen.

To do that, you need to think strategically about the creation and delivery of our content: what we say, how we say it, and where we deliver each piece of that message. You'll collaborate with colleagues in other disciplines to define the core value of the digital products we design and build. You'll make sure that every experience - from the overtly promotional to the purely transactional - describes its core value as our clients move through and engage with it. In short: you'll bring our digital products to life.

What will you do?

• Write user-focused textual content ensuring it supports the team's product strategies
• Create strategies for using content to support our users' needs for information and understanding in the digital products we design
• Collaborate closely with Interface Designers, Visual Designers, Front-end Developers and Product Managers to shape the value proposition of the experiences we design and build
• Help project teams to understand how content shapes our clients' experiences
• Apply all the tools available in your strategic kit: content audits, competitive analyses, content mapping
• Consider the additional or alternate content required to make our experiences accessible to clients using assistive technologies

What do you need to succeed?

Must-have

• Enrollment in a post-secondary institution (university or college) in a degree program that's helping you to develop and refine your communication skills and your facility in using language as a plastic design medium
• Experience writing for an audience outside your area of expertise (practice communicating ideas to people who may not already know what you're talking about)
• Excellent problem-solving skills
• Native proficiency in English

Please include examples of your writing that demonstrate that you're a good fit with our team, by merging documents at the end of your resume.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Leaders who support your development through coaching and managing opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high-performing team.
• Opportunities to do challenging work and make a difference.
• Opportunities to build close relationships.

Communication, Computer Literacy, Detail-Oriented, Interpersonal Relationships, Listening Effectively, Personal Development, Personal Initiative

Additional Job Details

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOTORONTOCanada37.5Full timePERSONAL & COMMERCIAL BANKINGStudent/Coop (Fixed Term)Salaried2024-12-242025-01-09

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment