Senior Architect- BI Platforms

Join our team and what we'll accomplish together

We are the TELUS Data Strategy & Enablement team. Our mission is to drive TELUS to become a world-class data insights driven organization, delivering world-class data analytics capabilities built upon unified scalable platforms, advanced AI tooling, high quality data, and a data-product/data platform oriented culture. Our team members are passionate, dynamic, entrepreneurial and highly engaged, driven to achieve great outcomes for our customers, our team members, our communities and our environment.

We believe in continuous meaningful transformation integrating dynamic change in our professional lives. Our team members are always learning, experimenting and applying tuition value into everything we do.

We are looking for a Senior Architect- BI Platforms to join our team. . Reporting to the Manager - Analytics and Business Intelligence Platforms, the successful candidate will be responsible for administering and managing a number of BI Platforms and supporting teams to achieve their visualization, BI, and reporting use cases. This role will support our evolving DataOps landscape by providing analytics capabilities built upon unified scalable platforms, improved speed to market, and automation. The successful candidate will work closely with IT and Business groups to achieve business objectives while maintaining reliable and highly efficient BI systems.

What you'll do

• Maintain TELUS' BI and Visualization toolset technical strategy
• Support availability of BI platforms and tools (e.g. Tableau)
• Responsible for overall management of systems including installation, configuration, connectivity, patching, compliance, and automation opportunities
• Provide oversight and guidance to offshore teams that support our BI platforms
• Provide guidance to business teams on their Dashboard development efforts
• Work with IT teams and business partners to conduct POCs, reduce user toil, and find opportunities to drive new innovation through data & business intelligence
• Engage our BI Platform user communities fostering an environment of knowledge sharing, innovative solutions, and user driven problem resolution
• Enable the migration of our BI platforms to cloud (e.g. Tableau Cloud) and support business teams through a period of change
• Build exceptional relationships with peer groups across our IT and business teams
• Identify opportunities for automation and implement CICD reducing toil and manual work
• Implement best in class cloud solutions for BI, leveraging our current partnerships with vendors and our GCP data platform
  

What you bring

• You are an excellent communicator who can bridge the gap between technical and business requirements
• You are able to think long-term and create innovative strategies across multiple toolsets
• You are comfortable diving into technical details, including coding/scripting and debugging issues with BI Tool Servers and Clients (e.g. Tableau).
• You have diverse databases experience e.g. Oracle, SQL Server, BigQuery, Web data connector etc.
• Design and architecture oriented thinking
• You have experience using Version Control Systems (e.g. GitHub), and Infrastructure-as-Code (e.g. Terraform) tools
• You have a strong understanding in how to utilize metrics, monitoring, and alerting, for the purpose of maintaining system reliability and content governance.
• You understand that system stability drives availability and customer trust
• You understand how to utilize identity management (e.g. LDAP) and authorization (e.g. IAM) to manage platform access
• You have good understanding of DevOps & DataOps principles and tools

Great-to-haves

• Undergrad in Computer Science, Engineering, Mathematics, Science or equivalent
• Relevant Tableau Professional certification
• 5+ years of progressive and relevant work experience managing/administering BI Platforms
• Experience with the data offerings in Google Cloud Platform