Requisition ID: 209200
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
The ScotiaHelps Advisor, Small Business Front End is responsible for maximizing collection of overdue payments from customers while minimizing collection costs and loan losses on individually assigned accounts. This role conducts timely and effective collection follow-up on assigned loans in varying stages of arrears and, on accounts where a potential risk to the Bank is evident.
Is this role right for you? In this role you will:
1. Customer Fulfillment/Experience - Ensure the delivery of customer service fosters overall customer and business line/department satisfaction by:
2. Business Plan Execution - Supports Bank's business plans, and business objectives for the department by:
3. Operational Efficiencies and Compliance - Drive operational effectiveness activities and compliance by:
4. Team Membership - Contribute to the effective functioning of the team by:
What's in it for you?
Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
Some more information you might need to know:
Location(s): Canada : Ontario : Toronto || Canada : Ontario : Ottawa
Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.
At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.