Sr Mgr, Solution Architects

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

About the Role:

The Senior Manager, Solution Sales, is a strategic leadership position responsible for managing and developing a high-performing team of Solution Architects. This role is pivotal in driving revenue growth by ensuring that the team is equipped with the skills and tools to design and deliver innovative technical solutions to our SMB customers. As a leader, you will focus on developing your team's capabilities, fostering a culture of excellence, and driving increased revenue in solution sales.

Key Responsibilities:

• Team Leadership & Development:
  • Lead, mentor, and develop a team of Solution Architects to achieve and exceed sales targets and customer satisfaction goals.
  • Conduct regular coaching sessions, performance reviews, and career development planning for team members.
  • Foster a collaborative, high-energy team culture that encourages innovation, continuous learning, and professional growth.

• Strategic Sales Management:
  • Develop and execute a strategic sales plan to drive revenue growth and market penetration for Rogers' solutions.
  • Partner with sales leadership to align team efforts with overall sales strategy and ensure consistent messaging and positioning in the marketplace.
  • Identify opportunities for improvement in the sales process, team efficiency, and customer engagement strategies.

• Revenue Growth & Solution Sales:
  • Collaborate with Business Sales Consultant teams and other sales leaders to develop comprehensive go-to-market strategies that drive solution sales and achieve revenue objectives.
  • Track and analyze team performance metrics to identify areas for improvement and ensure sales targets are met or exceeded.
  • Drive the adoption of best practices in solution selling, including effective qualification, value-based selling, and closing techniques.

• Customer Engagement & Relationship Management:
  • Engage with key customers and stakeholders to understand their business needs and challenges, ensuring the team delivers tailored, value-added solutions.
  • Represent Rogers Business in high-level customer engagements, strategic account planning sessions, and solution presentations.
  • Act as a senior escalation point for customer issues and work closely with cross-functional teams to ensure prompt and satisfactory resolution.

• Cross-Functional Collaboration:
  • Build strong working relationships with internal stakeholders, including Product Management, Engineering, Marketing, and Service Delivery, to ensure alignment and support for solution sales initiatives.
  • Serve as a key voice in product development discussions, providing feedback from the field to help shape the evolution of Rogers' product and service offerings.

• Market & Industry Insight:
  • Stay abreast of industry trends, competitor activities, and emerging technologies to provide thought leadership and ensure Rogers remains competitive in the market.
  • Drive the continuous improvement of team knowledge and expertise through regular training sessions and knowledge-sharing initiatives.

Qualifications:

• 8+ years of experience in sales leadership, with a proven track record of leading high-performing teams in the telecommunications or IT services industry.
• Strong understanding of technical sales processes, solution selling, and the ability to translate complex technical concepts into business value.
• Excellent leadership, coaching, and people management skills, with a passion for developing talent and fostering a collaborative team environment.
• Demonstrated ability to develop and execute strategic sales plans that drive revenue growth and customer satisfaction.
• Strong business acumen, with the ability to analyze market trends, customer needs, and competitive dynamics.
• Exceptional communication, negotiation, and presentation skills, with the ability to influence stakeholders at all levels.
• Experience working with large enterprise, strategic, and public sector accounts is preferred.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

Working Conditions:

• This role may require travel to customer sites and other Rogers locations.
• Ability to work from Rogers offices 3 days per week is required.

Why Join Rogers For Business?

At Rogers, we believe in empowering our leaders to make a meaningful impact. We offer a dynamic work environment, competitive compensation, and opportunities for career advancement. Join us to lead a talented team, drive revenue growth, and shape the future of solution sales at Rogers For Business.

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 475 Richmond Rd. (100), Ottawa, ON
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Account Support
Requisition ID: 317716

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business