Full Stack Developer - Messaging and Automation Dev/ops

Join our team and what we'll accomplish together

As telecommunications technology rapidly advances, TELUS is committed to providing reliable and innovative communications solutions through cutting-edge automation and efficient operational frameworks.
The Messaging and Automation DevOps team plays a crucial role in realizing TELUS's Customer First vision through collaboration with cross-functional teams across the organization. Our mission is to enable and support advanced telephony, messaging, and emergency communications products and services that are robust, scalable, and seamlessly operational.
We embrace technological advancement and process evolution, continuously learning and adapting to meet future challenges. Our team culture celebrates both successes and learning opportunities, fostering an environment of continuous improvement and innovation in automation.
We are currently seeking an experienced professional to join our dynamic team. The ideal candidate will be innovative, proactive, and passionate about automation and operational excellence.

Key Responsibilities:

• Support the PTS team in implementing robust platform deployment solutions
• Design and implement comprehensive automation solutions for operational efficiency
• Develop event-driven and data-driven frameworks for zero-touch service mitigation and change management
• Build auto-healing capabilities for service improvements

This role offers an opportunity to shape the future of telecommunications infrastructure through advanced automation and framework design, working with cutting-edge technologies in an agile, collaborative environment.

What you'll do

As a member of our dynamic team, you will need to demonstrate

• Strong analytical mindset with ability to translate customer feedback into technical solutions
• Excellent problem-solving skills with customer-centric approach
• Adaptability and agility in a fast-paced technology environment
• Strong collaboration skills and ability to work effectively in cross-functional teams
• Commitment to service reliability and operational excellence
• Proven ability to build and maintain stakeholder relationships
• Experience in leading technical initiatives and driving improvements
• Capability to balance multiple priorities and deliver results in a dynamic environment

What you bring

• Proficiency in automation scripting (Python, Ansible, Shell)
• Familiar with modern web front end frameworks (React, Vue, Angular)
• Understanding of data modeling and ETL processes
• Understanding of API design principles (REST, GraphQL)
• Familiar with Git repo and CI/CD pipeline
• Familiar with private cloud (OpenStack, OpenShift) and public cloud (GCP and/or AWS) environments and cloud native concepts
• A strong end to end ownership culture mindset towards product and end customer experience
• Understand best practices for building easy to use, scalable, resilient and secure services and applications
• Initiative, attention to details and problem-solving attitude
• Recognized 5 years relevant professional work experience
• Bachelor degree in Computer science, Engineering degree or related field

Great-to-haves

• Proven experience in designing and implementing complex data models
• Expertise in database management systems (SQL, NoSQL, Time-series DBs)
• Hands-on experience in message queue (Kafka, RabbitMQ, etc.)
• Experience working with Agile/Scrum/Kanban
• Experience with mobile network and operator-grade networking
• Mastering Software Development Experience (Bash, Python, JavaScript)
• Experience AI platforms, including UnicornAI, ChatGPT, VertexAI, Gemini, Claude 3
• Master or PhD in Computer science or Engineering degree or related field

Location: Any major Canadian city