Company Summary

Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Delivery Manager, you will serve as the primary Solutions Delivery contact for stakeholders and accountable for developing, leading, and overseeing delivery teams.
We are seeking individuals with a strong technical background and knowledge delivering in cloud-native development, DevOps, and .NET technologies. The ideal candidate will combine technical expertise with exceptional leadership and project management skills to deliver high-quality software solutions in a fast-paced environment. You will oversee the entire software development lifecycle, ensuring an outcome based delivery while maintaining high performance and reliability standards.

Key Responsibilities

• Champion Product-Centric Delivery: Lead the end-to-end delivery of software products, transitioning the organization from a project-based mindset to a dynamic, product-focused approach.
• Collaborate Globally: Partner with in-house and offshore development teams to craft solution designs, provide accurate development estimates, enforce compliance with standards, and ensure high-quality implementations.
• Technical Leadership: Work closely with engineering and architecture teams to identify optimal technical solutions, define implementation methods, and set realistic schedules to ensure timely product launches.
• Transparent Communication: Manage initiative updates, communicating progress, risks, and key decisions effectively to stakeholders, ensuring alignment and clarity across teams.
• Foster Team Alignment: Build strong relationships with business stakeholders, ensuring delivery teams operate cohesively with shared objectives and priorities.
• Strategic Planning: Evaluate costs, resources, and system impacts for software releases while proactively identifying risks and developing mitigation plans for seamless execution.
• Cross-Functional Collaboration: Coordinate efforts across engineering teams, product managers, UX designers, architects, and QA engineers to deliver impactful, user-centric solutions.
• Embrace Cloud-Native Technologies: Drive adoption of cutting-edge cloud architectures on Microsoft Azure, utilizing services like Azure App Services, Azure Functions, AKS, and Azure DevOps.
• Modernize Platforms: Define and execute strategies to minimize technical debt and lead the transition from legacy systems to modern, efficient technology platforms.
• Promote Innovation: Stay ahead of technology trends, advocating for and implementing emerging tools and practices to enhance team capabilities.
• Customer-Centric Culture: Instill a strong customer-first mindset within delivery teams, fostering a culture of user-centered design and deepening business relationships.
• Vendor Partnership: Oversee external vendor contributions, ensuring compliance with organizational process standards and high-quality delivery outcomes.
• Team Leadership and Development: Lead a high-performing team of software and QA engineers, providing mentorship, conducting performance reviews, and supporting individual career growth.
• Stakeholder Engagement: Act as the primary point of contact for product stakeholders, delivering regular updates and ensuring alignment on product progress and priorities.

HERE'S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada's Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We're also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT's hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.