Senior Software Quality Engineer

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Summary:

The Application Operation Services & Quality Engineering (AOSQE) team is a part of the larger Digital Business & Technology Solutions team. Working better together. Our teams provide the services and technology our business partners need to help clients achieve lifetime financial security. We partner closely with groups and individuals throughout Sun Life Financial to provide products and services that deliver business value. Through innovation and collaboration, we're striving to continually find new and better ways to bring value to Sun Life.

As a member of the AOSQE, the Senior Software Quality Engineering Specialist will successfully adopt QE practices, tools, and capabilities and act as the Quality Advocate in the squad or hub. This role is focused on mainframe application delivery in a cross-functional agile team. It requires an experienced candidate who can drive the planning and execution of test strategies and can design and develop Automated testing for functional and regression tests. The ideal candidate would have significant hands-on QE experience leading the delivery of large, complex initiatives - someone passionate about technology.

What will you do:

• Co-ordinate and ensure release regression / end-to-end testing and non-functional testing are complete prior to implementing to Production
• Identify and raise any gaps, risks or issues related to the overall execution plan
• Collaborate with internal teams to develop detailed mainframe test cases to validate business application logic and identify software defects
• Partner with the program Architects, Business and IT, to define and document complex data and test environment requirements, test data entry/exit criteria
• Ensures that the team has the appropriate test environment and test data
• Partner with cross-functional Agile teams to understand the testing of the components they have developed, assisting with testing activities where required
• Provide timely and effective communication to QE management, relating to quality, progress and project issues and concerns
• Help remove any testing-related roadblocks and escalate to QE management, when necessary
• Provide timely and effective communications to key stakeholders, summarizing test results and managing impact of testing on overall program
• Assist stakeholders in effective prioritization of testing efforts
• Navigate effectively through complex challenges, involving others to solve problems and achieve goals
• Ensure that appropriate processes, tools and techniques are used by all QE practitioners
• Ensure appropriate automation and regression test approach to achieve optimal efficiency and reusability
• Embrace and advocate Change and continuously improve testing practices

What you need to succeed:

• Minimum 5+ years of relevant work experience leading large/complex multi-discipline initiatives
• Related University Degree or College Diploma and evidence of progressive development in Quality Engineering
• Knowledge of functional, non-functional, regression, integration, and end-to-end testing of Mainframe applications (JCL, CICS, Batch job testing, Database testing - DB2 commands)
• Solid experience in test automation frameworks and tools (e.g., Tosca, ReadyAPI)
• Demonstrated understanding of Agile methodologies, DevOps and tools (Jira, Confluence)
• Experienced in qTest or equivalent Test Management tools
• Solid experience in QE best practices, tools, and testing of back-end and front-end applications
• Demonstrated ability to lead, develop and support QE members working in agile teams
• CSTE certification (or equivalent) is an asset

Individual Skills:

• Sound problem-solving skills with the ability to quickly process complex information and present it clearly and simply
• Strong commitment and ownership for the success of QE deliverables
• Strong vendor management experience to address project requirements
• Strong interpersonal as well as written and verbal communication skills
• Open to learning new ideas outside scope or knowledge skillset
• Ability to work independently with little or no supervision
• Knowledge in financial services and insurance industry

Preferred Skills:

• Mainframe Testing
• Software Test Planning and Automation
• Agile Methodology
• Tricentis Tosca & qTest

What's in it for you:

• We're honoured to be recognized as a 2024 Best Workplaces in Ontario by Great Place to Work® Canada.
• We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.
• We're proud to be recognized as a company with a 2023 Most Trusted Executive team by Great Place to Work® Canada.
• Wellness programs that support the three pillars of your health - mental, physical, and financial
• The opportunity to move along a variety of career paths with amazing networking potential.
• As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office

#LI - SJ

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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