Product Marketing Manager
You might not know our name, but you know where we are. That's because Compass Group Canada is part of a global foodservice and support services company that's the 6th largest employer in the world, with 625,000 employees.
You'll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We're in all major cities, at remote work sites and everywhere in between - doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!
Why work with Compass Digital? We are a member of Compass Group North America the leading foodservice and support services company. We create remarkable customer experiences through the innovative design and development of technology products and services. Compass Digital began as an innovation startup and the team has since rapidly grown and now supports technology and innovation across all of North America. Compass digital is comprised of user experience designers, developers, data scientists, project managers, business analysts, marketers and technology implementation managers, all of whom look at the world from a human perspective to rethink what's possible in the areas of technology innovation and consumer engagement within the foodservice and hospitality industries. Join us.
Job Summary
We're seeking a hands-on Product Marketing Specialist/Manager to join our growing team. Reporting to the Director of Product Marketing, you'll focus on the Business & Industry, Healthcare, and Higher Education markets. Your role involves supporting Product and Sales teams in creating and evolving new technology solutions, and providing stakeholders with the necessary narratives and assets to achieve revenue, adoption, and satisfaction metrics. Responsibilities include driving successful product launches, managing product literature and assets, training sales and business transformation teams, and collaborating with Creative, Brand, and Marketing teams to ensure effective internal and external messaging.
Now, if you were to come on board as one of our Product Marketing Manager, we'd ask you to do the following for us:
- Plan, develop, and distribute new product launch marketing materials
- Collaborate with Product Managers to define launch activities and communicate features in non-technical terms
- Coordinate planning, manage timelines, track performance, and conduct post-launch reviews
- Develop briefs, collaborate with partners, approve, and distribute assets; retire outdated materials
- Execute product marketing projects and promotions with Sector and Demand marketing teams
- Manage marketing elements of long-term product lifecycle and tactical initiatives
- Attend site visits, interview clients, and understand operator needs
- Review campaign results, provide recommendations, and report key metrics
- Build connections with Sales, competitive intelligence, implementation, delivery, and care teams to improve client and operator experience
- Execute product marketing tasks including research, sales enablement, competitive intelligence, pricing, content creation, and go-to-market positioning
Think you have what it takes to be our Product Marketing Manager? We're committed to hiring the best talent for the role. Here's how we'll know you'll be successful in the role:
- Mandatory: At least 2 years of proven product marketing experience, either in a Product Marketing role or closely with a Product Marketing team.
- Skills: Excellent communication, writing, presentation, and interpersonal skills.
- Presentation: Exceptional public speaking skills, able to convey messages clearly to various audiences.
- Flexibility: Ability to manage varying priorities and workloads effectively.
- Travel: Willingness to travel, especially to the US, for training, installations, and site visits.
- Tools: Comfortable using G Suite and Microsoft solutions.
- Bilingualism: Fluent in French and English is an asset.
- Tech Experience: Experience in a tech company positioning software solutions is a plus.
- Kitchen Experience: Experience working in a busy commercial kitchen, like a restaurant, is an extra advantage.
Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
For accommodation requests during the hiring process, please contact PeopleHub@compass-canada.com for further information.