Financial Systems Support Specialist

December 7 2024
Industries Public administration
Categories Data analyst, BI, Mining, AI, Help Desk,
Mississauga, ON • Full time

Req ID: 25883
Vacancy Type: Permanent
Number of Positions: 1
Closing Date: 12/20/2024

Duties and Responsibilities

Under the direction of Supervisor, Financial Systems Support, the successful candidate will:

  • Support financial systems users on a timely basis in the development of appropriate solutions or resolving issues
  • Provide consultation and advice to financial users regarding business processes and solutions accessible through SAP, Questica Budget and Microsoft Office Applications
  • Support SAP and Questica users on a timely basis in the development of appropriate solutions or resolving issues
  • Participation in software upgrades installations and user documentation and evaluation and implementation of new functionalities
  • Anticipate needs by investigating and identifying new and innovative approaches to work
  • Maintain databases and ensures integrity of data
  • Demonstrated experience and ability on functional and technical levels of business intelligence and reporting tools, SQL
  • Demonstrated experience in financial and business report development
  • Provide support in identifying, analyzing, planning and executing improvement initiatives related to the processes and systems within the finance department
  • Maintain awareness of financial systems technology developments and standards to provide recommendations
  • Monitor and evaluate client feedback and take the appropriate steps to remedy problems
  • Ensure ongoing communication with user groups through electronic bulletins and notices, participation in user support group to answer user queries, disseminate information, etc.
  • Troubleshoot Financial System related issues and problems
  • Prepare clear and concise training materials and end user documentation
  • Assist in the education and training of users for the SAP Financial modules
  • Performs other related duties as assigned.

Skills and Qualifications

  • Professional accounting designation or post-secondary education in Accounting, Finance or Business or related field, with 3-5 years related experience preferably in a municipal or other public sector/government environment
  • Proficiency with integrated financial reporting systems is required
  • Strong knowledge and experience in SAP FI/CO functionalities including AP, AR, GL, Security roles and Masterdata, Questica Budget, and Microsoft Office Applications
  • Minimum of three years of experience of creating SSRS report Builder reports, Crystal Reports
  • Minimum three years of experience in SAP FI/CO functional support
  • Minimum three years of experience in reviewing, advising, assessing impact and testing system upgrades, support packages and feature packs
  • Minimum three years of experience specifying, developing and modifying financial reports
  • Minimum three years of experience in reviewing, advising, assessing impact and testing system upgrades
  • Minimum two years of experience in Microsoft Power BI
  • Experience in Accounting/Financials in a Canadian municipality would be an asset
  • Experience and knowledge in SAP Personas and Winshuttle Transaction and Runner would be an asset
  • Working experience in creating Excel Macros and VBA would be an asset
  • Strong verbal and written communication skills are required
  • Strong analytical and negotiation skills are required
  • Must have strong organizational and problem-solving skills
  • Ability to both work independently and consult and collaborate with others

Hourly Rate/Salary: $ 76,313.00 - $ 101,753.00
Hours of Work: 35
Work Location: Hybrid Civic Centre
Department/Division/Section: CMO/City Manager's Office , CMO/Finance Division , Business Services & Process Solutns
Non-Union/Union: Non Union



We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.

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