Consultant Project Integration and Change
Posting Date:
Posting Number: 66380
Work Location Type: Hybrid
Job Code: 1629
Location: Corporate Office
Reports to: Senior Manager Change and Deployment
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At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution ("AI Tool") to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com.
Description
This position plays a key role in supporting and integrating projects into affected business teams and business processes with focus on the pilot, implementation and stabilization preparation and go live deliverables. The primary focus of this role is to participate in the development, solutioning and deployment of new tools and processes into the business. This role is responsible to create and implement change and deployment plans for piloting of processes and solutions and assuring appropriate operationalization/industrialization for faster adoption and sustainability of project objectives. They are responsible and have the authority during implementation (pilot, deployment) and will remain responsible to assure execution through measuring and monitoring of tasks and initiatives throughout preparation, go live and stabilization.
The incumbent must be aware of and understand the current and upcoming changes to business processes, people, system and technology changes with the ability to advocate, represent and liaise with affected key stakeholders and departments. Ensure the facilitation and development of relevant and required tools and processes by representing business needs as a consultant as well as a SME.
Specific Accountabilities
- Organize and lead cross functional deployment team responsible for implementation activities during the preparation, implementation and stabilization phases. Incorporates the following responsibilities (non-exhaustive).
- Pilot execution
- Change management planning / readiness / reinforcement
- Tactical and strategic communications
- Training development and execution
- Process and field engineering design and stabilization
- Procurement and supplies
- Analytics and reporting development
- Performance measurement
- IT equipment and user accessibility
- Coordination with other stakeholders (LP, HR, EH&S, etc.)
- Lessons learned exercises
Additional Accountabilities
- Translate and transfer project initiatives, future state processes, and concepts to impacted audiences, including internal and external stakeholders.
- Advocate for the best interest of field (nationally) and business teams in project working sessions.
- Responsible for having a holistic understanding of the business to appropriately probe and ask the right questions to ensure clarity on the objective.
- Ensuring the right stakeholders are identified and engaged throughout the process and that the outcome will deliver on the required business need.
- Lead by influence, utilizing skills of peers / colleagues / support resources throughout the organization to support various challenges / tasks and projects.
- Apply a structured change management and deployment approach and methodology for the changes caused by projects and change efforts, inclusive of risks and mitigation plans.
- Create and manage success criteria and measurement systems to track adoption, utilization and proficiency of individual changes.
- Identify resistance and performance gaps, and work with business teams to develop and implement corrective actions. Create and enable reinforcement mechanisms and celebrations of success.
- Visit terminals to understand current challenges and gather feedback on current and future solutions.
- Communicate regularly with business teams on upcoming changes, expectations and status updates.
Required Qualifications
- Bilingualism (French and English) is a preferred asset
- 2-5 years of Operational or Corporate experience
- 2-5 years of experience in the deployment of processes or technologies to frontline, management and business teams
- Thorough understanding of systems and processes
- Experience with Change Management Methodology (Certificate is an asset)
- Experience with Project Management (PMP designation is an asset)
- Post-Secondary Education preferred
- Self-directed, motivated and able to work independently and in team environment
- Intermediate knowledge of MS office suite of products (Excel, Word, Power Point)
- Strong communication skills
- High attention to detail
- Ability to work flexible hours including weekends
- Must be able to address time sensitive demands on a continuous basis. Support is sometimes required at off-hours for release validation, issues affecting Operations, and meeting deadlines.
- Ability to work remote connectivity is required
POSTING DETAILS
Location: any location
Working Conditions: Office Environment
Posting Number: 66380
Reports to: Senior Manager Change and Deployment
At Purolator, we are committed to ensuring our recruitment process is fully compliant with Canadian law. As part of the first round of pre-screening, the application process may involve the integration of human oversight with an automated AI solution ("AI Tool") to assist in evaluating candidate qualifications for the position for which they are applying. This AI Tool assists in automating certain stages, such as resume screening and skills assessments, and helps expedite getting to the initial communication stage with candidates. Any personal information shared with Purolator will be used strictly for the purposes of these job applications in compliance with applicable privacy law. If you have any questions about the process, please contact: TalentCOE@purolator.com.
Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
We recognize that our employees and their families are key stakeholders. We will only be successful as a business if we provide our employees with a safe and healthy workplace, and we have the right people in the right roles with the support they need to succeed. We hire for attitude and train for skills. To learn more about us and our values, go to www.purolator.com.
At Purolator, every day is an opportunity for our employees to connect with one another and with our customers to help make a positive impact in the communities where we live, work and play.
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