Utilities Coordinator - One Year Contract

The City of Markham is proud to be recognized for the 5^th consecutive year as one of Canada's Best Employers by Forbes and Statista Inc. In 2025, the City of Markham is ranked 2nd among municipalities in Canada and 12th overall for Government Services. The recipient of multiple environmental awards, we are recognized for our innovative sustainability and urban planning initiatives as well as our fiscal accountability. More than 366,000 residents call Markham home and benefit from our rich heritage, culturally diverse environment, vibrant local economy and focus on quality of life.

Please apply by March 17, 2025.

Please note the salary range is based on 2023 rates.

Join us and make a lasting difference!

JOB SUMMARY

Reporting to the Supervisor, Utility & Technical Support, the Utility Coordinator is responsible for the review and approval of municipal consent (MC) plans of various complexities for construction of Fiber Telecommunication utility infrastructure within City Right of Way (ROW). The Utility Coordinator acts as the City's liaison with the Utilities and ensures applicable agreements/ standards are followed (Municipal Access Agreements (MAA), Engineering standards, regulations, by-laws) and installations are coordinated with stakeholders to minimize conflicts, cost and disruption to ROW. The Utility Coordinator is responsible for processing permits in the City's Municipal Access Digital permitting management system, facilitating interdepartmental & external co-ordination of system initiatives. Assist the supervisor with development and monitoring of guidelines and strategies related to utility infrastructure systems, consistent with the City of Markham's Excellence framework. Utilize project management skills to provide input on permit volumes and scheduling of workload.

KEY DUTIES AND RESPONSIBILITIES

• Independently review MC applications and detailed design drawings for Fiber Telecommunication projects of various complexities for the construction/repair of utility infrastructure in the City ROW
• Project manage (review, coordinate and decline/approve) MC applications for Fiber Telecommunication projects to ensure that terms of Municipal Access Agreements (MAA), traffic staging, tree protection, City standards and design criteria are adhered to.
• Provide interpretation of MAAs and applicable standards to stakeholders.
• Review and comment on appropriate new policies, acts, and technology relative to ROW being proposed by utilities or other levels of government and their implications on the City and assist to develop, implement and maintain appropriate programs for the City to manage/execute changes.
• Provide recommendations for changes to MAA and City MC Guidelines.
• Monitor & document non-compliance and resolve, taking action if non-compliance continues.
• Evaluate implications of proposed utility installations to City operations, infrastructure & ROW users to mitigate negative impacts and collaborate with applicant for improved solutions when necessary.
• Verify compliance with applicable acts, agreements, & standards. (i.e. CRTC, TRCA, OMA, MTO, Engineering)
• Liaise with other City departments to obtain comments for special criteria (road cuts, tree removals, heritage, property, clearances) and capital projects.
• Coordinate Utilities to avoid constructor conflicts, reduce impacts & costs and identify joint build opportunities
• Complete site visits for complex issues requiring advanced level of expertise.
• Utilize AMANDA permit management system, GIS (ArcMap and ArcGIS), AutoCAD, and FoxIt PDF to set out detailed comments / work conditions & issue Permits.
• Update permit records, documentation and status updates in AMANDA permit management system.
• Provide verbal permission to proceed for emergencies.
• Assist department staff on plan review questions and permit queries,
• Coordinates works and provides direction to the inspector for permitting, invoicing & inspections
• Investigate and respond to complaints regarding utility ROW work, including emergency safety issues.
• Provide utility coordination comments to City departments on projects outlining Utility infrastructure impacts/concerns.
• Maintain and administer digital permitting management system for permit processing and reviews
• Set system standards & identify / recommend new processes/improvements/reports
• Develop and foster relationships with municipalities & utilities.
• Responsible for ensuring compliance with the Occupational Health and Safety Act and Regulations and the corporate Occupational Health and Safety Policy and related procedures.
• Other duties as assigned.

MINIMUM REQUIREMENTS

• Graduation from a recognized Community College in an accredited Civil Engineering Technologist's Course or related discipline
• Minimum of five years related work experience with telecommunication utility design and construction.
• Member or eligible for membership as a Technologist in OACETT.
• Ability to read and interpret plans and specification.
• Knowledge of utility infrastructures systems (gas, Hydro, streetlighting, telecommunication, cable, water, sanitary sewer, storm sewer) design, construction details and their impacts on city right-of-way, specifically with respect to existing conditions, constructability and required legislative separations, safety, installation method and materials.
• Excellent customer service as well as verbal and written communication skills.
• Excellent computer skills, including working knowledge of Microsoft Office suite, AutoCAD, PDF applications, and GIS applications.
• Familiarity with MTO Book 7, Temporary Conditions
• Knowledge of traffic protection, tree preservation, personal protective equipment and construction site safety/protocols
• Commitment to providing a high quality customer focused service while working in a team oriented environment.
• Ability to work on own initiative and to organize and coordinate multiple assignment.
• Familiarity in AMANDA would be considered an asset

Core Behaviours

• Service Excellence: Meets or exceeds service standards when interacting with customers in the community and in the organization.
• Change & Innovation: Responds positively and professionally to change and helps others through change.
• Teamwork & Relationship Building: Interacts with others in an inclusive, collaborative and respectful way that creates effective working relationships.
• Communication: Communicates in a clear, professional and respectful way; demonstrates active listening.
• Accountable & Results Oriented: Demonstrates ethical behaviour and accountability, aligns with City values, and abides by relevant policies and legislation.
• Management & Leadership: Demonstrates self-management, professionalism and engagement; leads by example.

The City of Markham is committed to inclusive, accessible and barrier free employment practices and to creating a workplace that reflects and supports the diversity of the community we serve. Please let us know if you require an accommodation and we will work with you to ensure a barrier free hiring process.