About Us:
Sunwing Vacations Group is home to North America's largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group's own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose "passionate people making vacation dreams come true".
The Opportunity:
Under Sunwing Vacations, we are looking for a IT Product Manager to join us in making vacation dreams come true. As an IT Product Manager, you will oversee the commercial success of Contact Centre technology within the Genesys CcaaS Platform. This role involves managing all stages of the product life cycle, from ideation and design to launch and enhancement, ensuring alignment with customer needs within an Agile SDLC framework.
What You'll Do:
What You'll Need:
What We Offer:
We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email arozario@sunwing.ca