Senior Consultant, Digital Distribution
Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.
Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.
About the role
Are you looking for the excitement that only a digital environment can bring? Do you have a passion for identifying areas of improvement to drive performance? Do you have strong analytical, problem-solving and interpersonal skills? Do you want to have a defining role in the growth of digital insurance distribution in Canada?
If you answered yes to all these questions, then we want you!
As a Senior Consultant on the Digital Distribution team, you will work collaboratively with various stakeholders across Intact and with broker partners in West, Ontario and Atlantic Canada. You will help plan, coordinate and drive projects that support the growth and engagement of the digital acquisition program and play a key advisory role in supporting digital initiatives. You will work closely with teams across the department to monitor and analyze results and recommend strategies to optimize performance.
The successful candidate must be based in our Toronto, Calgary or Dartmouth offices.
What you'll do here:
- Monitor the day-to-day operations of the acquisition program, review results and recommend solutions to optimize performance.
- Foster broker relationships to strengthen the acquisition program and maintain open lines of communication to support their needs.
- Work closely with stakeholders to identify and address issues in a timely manner.
- Establish relationships and collaborate effectively with Digital Distribution teams and other Intact departments to improve and enhance digital operations and build efficiencies.
- Actively participate in digitally focused meetings by providing recommendations and input with respect to program concerns, improvements, market trends and customer experience.
- Build awareness and champion the acquisition program within other business units at Intact.
What you bring to the table:
- Bachelor's degree in Business Management, Communication or combination of education and relevant experience
- Minimum 3-5 years of relevant experience such as project management/business analysis/continuous improvement/data analysis /communication/...
- At least 1 year of experience in the damage insurance industry
- Exceptional communication skills - verbal, written, visual
- Strong analytical and problem-solving skills with the ability to interpret results
- Naturally curious with a solutions-oriented mindset
- Ability to proactively and autonomously prioritize and manage several tasks simultaneously
- Comfortable interacting with a variety of people at all levels of the organization (including senior management) and brokers
- A thorough understanding of personal and commercial lines damage insurance will be considered a major asset
We're also looking for:
- Strong knowledge of Microsoft Office applications including Excel, PowerPoint, Outlook
- Leadership skills, independent and efficient
- A team player who collaborates effectively
- Understanding of the broker channel operations is a definite asset
- Bilingualism (English/French) is an asset
#LI- Hybrid
What we offer
Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.
Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
We are an equal opportunity employer
At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.
We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.
As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.
We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.
If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.
Learn more about our recruitment process and your candidate journey here.
If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.