Solution Architect

Our company was built on the dream of a pioneering entrepreneur, and that spirit continues to empower our work with businesses across Canada today. The Rogers Business team helps organizations of all sizes adapt, scale, and win with network services and other innovative technology solutions that are reliable, secure, and scalable. These solutions are built to allow businesses to operate more efficiently, reduce costs and improve productivity and collaboration. We are looking for team members who have a passion for delivering industry-leading value to customers and businesses in the communities where we live and work, so come build a rewarding career at Rogers and be a driving force behind our success story!

Rogers Business (RB) is seeking a Solutions Architect - Network responsible for medium, large, and public sector clients. The successful candidate will have extensive network infrastructure design experience and customer relationship skills for enterprise business accounts. The candidate will report to the Manitoba Senior Manager, Enterprise Sales and will be an integral part of a sales team responsible for gathering customer business and technical requirements, designing comprehensive networking and technology solutions, delivering sales presentations, presenting technical information about products and services, conducting product demonstrations, product evaluations, and collaborating on RFP and RFI responses.

The candidate must have a strong understanding and experience of Wireline networks, internet, WAN connectivity and managed networks; Business Productivity Technology and Collaboration tools including Microsoft 365 tools and phone systems; cloud services and security to satisfy business requirements in multiple verticals.

What You'll be doing:
• Provide pre-sales technical advisory services to Manitoba & Saskatchewan based Rogers Business sales channels with an emphasis on medium, large enterprise, and public sector.
• Interface with key decision makers (ranging from IT staff up to and including CIOs) of current and potential customers.
• Design differentiated technical solutions that fit customer requirements.
• Advance solution specifications internally for product fulfillment.
• Gain and maintain a deep understanding of product sets and provide feedback into their evolution.

• Assume the lead for technical responses on RFP, RFQ, and RFI documents.
• Complete high-level construction cost evaluations and escalate to Market Opportunity Review team as required.
• Aid sales team in understanding technical solutions.
• Interface with other groups including Network Planning, product design, Service Delivery, and Service Assurance.

What you will bring:
• University degree or technical diploma in Engineering, IT, Computer Science, or related field preferred.
• 2-5 years of work experience in a telecommunication service provider or IT services organization.
• Strategic thinker who can see the big picture.
• Advanced knowledge of the design and implementation of wireline networks, voice solutions and Microsoft 365 tools and services.
• Advanced knowledge of Cloud environments.
• Advanced knowledge of Managed WAN and SDWAN Networks.
• Proven record in solution and product positioning.
• Excellent business/technical writing and communication/presentation skills.
• Excellent skills in translating technical designs into high level network diagrams.
• Preferred active industry related credentials (CCNA, CCNP, CCIE, P. Eng., etc.).
• Ability to sell, persuade and negotiate.
• Ability to respond to complex RFP documents.
• Advanced knowledge in Microsoft Office applications (Word, Excel, Visio, Access).
• Use of a personal vehicle for business purposes is required.

• Sales experience in Technology and Solution Services.
• Comprehensive understanding of Server and Storage Architecture, Common Application Design, Network Access technologies, Routing and Switching technology, Network Security, Virtualization Technologies, IT Budgeting and Planning, IT service management frameworks.
• Knowledge of Application Layer Protocols (DNS, SMTP, HTTP, POP3, IMAP4, HTTPS, NNTP, NNRP, SSH, etc.
• Knowledge of Name Severs, Authentication Servers, Mail Servers, Accounting servers and Corporate Web Servers.
• Hardware skills - specifying, installations, troubleshooting, conflicts, etc.
• Working knowledge VMware, Windows and Linux operating systems.
• Any Cisco, VMware, Microsoft, ITIL, other IT Certification would be an asset.
• In depth knowledge of Security concepts (CISSP beneficial or ISP Certification).

What's in it for you:

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

• Competitive salary & annual bonus
• Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs
• Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores
• Paid time off for volunteering
• Company matching contributions to charities you support
• Growth & Development Opportunities:
  • Self-driven career development programs (E.g. MyPath program)
  • Rogers First: priority in applying to internal roles of interest
• Wellness Programs:
  • Homewood employee & family assistance program
  • Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions
  • Low or no-cost fitness membership with access to virtual classes
• Our commitment to the environment and diversity:
  • Work for an organization committed to environmental protection
  • Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.

This is a hybrid work position and will be required to be in office a minimum of three days per week.

If you are selected to move forward in the recruitment process, here is what you can expect:

• 15-minute phone screen with your recruiter, 1-hour virtual interview with Hiring Manager, 30-minute final round virtual interview with Director of the team. Best of luck!

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To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1600 330 Portage Ave. (079), Winnipeg, MB
Travel Requirements: Up to 25%
Posting Category/Function: Sales & New Business Development
Requisition ID: 311040

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Rogers Business