Health Information Project Specialist

Position Overview

Reporting to the Executive Director, Health Information Services, the incumbent will provide support and expertise on health information standardization and initiatives across the province:

• Work with provincial clinical planning teams and provincial leads to lead and coordinate the implementation and monitoring of health information standardization and new initiatives in the appropriate area(s) of health information as directed by the provincial clinical planning process and guided by the organization's strategic and operating plans and Manitoba's Clinical and Preventive Services Plan (CPSP) within Shared Health SDO.
• Provide support and expertise in the planning and implementation of health information standardization and new initiatives as directed by Service Delivery Organization (SDO) leadership.
• Lead and mentor assigned SDO resources, both project and operational, tasked with local and provincial implementations related to health information.
• Contributes information and support for short and long-term planning in response to Clinical and Preventive Service Plan (CPSP) and Targeted Practice Improvement initiatives.
• Establish effective consultation within the organization to inform effective health information improvements in collaboration with Shared Health and other SDOs.
• Develop quality measures and provide ongoing assessment and analysis of health information systems to measure the effectiveness of enhancements and transformations, identify potential risks and develop system solutions.
• Commitment to ongoing quality assessment and improvement within health information.
• Support Shared Health clinical and administrative management decision-makers by providing, analyzing, reporting on, monitoring and interpreting clinical documentation and health information system data.
• Engage with stakeholders throughout implementation and enhancement processes in both project and operations environments.
• Assist with the design and development of HIS learning & training content to ensure alignment with best practices.
• Create and maintain comprehensive project documentation including (but not limited to) project charters, project plans, reports and scorecards.
• Coordinate internal resources and third parties/vendors for execution of projects when required.
• Provides leadership and management to project staff to ensure the successful delivery of the project.
• Provides status reports, decisions/change requests, and other information and guidance, as required, to the Project Sponsors and Project Steering Committee.
• Drive adoption of health information standards and new initiatives by applying change management practices and activities within a structured framework.
• Support provincial form development in paper and with electronic patient record.
• Support the Shared Health & Provincial Forms Committee with agendas, minutes, reviewing and standardizing forms.
• Develop consistent policies and procedures within health information.
• Participate in defining and implementing annual and long-term goals and objectives for the Service Delivery Organization Health Information Services, including but not limited to, information technology at the direction and with the guidance of supervisor.
• Assist with deliverables related to Health Information and Clinical documentation standards.

Experience

• The following experience is required:
  • 5 years Healthcare administration/health information management experience.
  • 3 years' experience using electronic health information systems.
  • 3 years' experience applying formal tools and methodologies in organizational change management and project management.
  • 5 years' experience identifying, analyzing, and translating workflows, procedures, and processes used by clinicians, management, and support staff to integrate with technology solutions and determine process improvement opportunities.
  • Strong understanding of healthcare is required.
  • Must be self-directed and able to work independently and in a team environment.

Education (Degree/Diploma/Certificate)

• Post-secondary degree required in health information management, health informatics or a related discipline from an accredited post-secondary education institution.
• Certification as a Certified Information Privacy Professional (CIPP) or Certified Information Privacy Manager (CIPM) considered an asset.
• A combination of experience and education may be considered.

Certification/Licensure/Registration

• Active membership with Canadian Health Information Management Association (CHIMA).

Qualifications and Skills

• Excellent organization, interpersonal and communication (written and verbal) skills.
• Demonstrated critical thinking, analytical, attention to detail, multi-tasking and problem-solving skills.
• Follow established workflow processes and systems in accordance with regulations, privacy and standards.
• Ability to identify and suggest productivity, service and process improvements.
• Maintains strong listening skills. Able to draw out information by hearing what has been said/not said and understanding the underlying meaning.
• Able to create written material that is concise, grammatically correct, and structured.
• Excellent work performance and strong attendance record.
• Proficiency in working with Microsoft Office programs and use of internet.
• Display a positive attitude towards complex challenges as well as routine maintenance and administration tasks.
• Experience working with reporting guidelines such as Management Information Systems (MIS) and/or Canadian Institute of Health Information (CIHI) is considered an asset.

Physical Requirements

• Must be able to work safely in a typical computerized office environment with frequent meetings throughout the organization.
• Interruptions to respond to questions are common; incumbent can schedule dedicated and focused time for planning and concentration.
• Must be able to work under pressure to meet competing demands and deadlines, and deal effectively with difficult and sensitive situations.
• Adheres to all safety and health regulations and safe work practices.
• Assistance in other special projects and business analysis activities as required.
• May be required to perform other duties and functions related to this job description not exceeding above stated skills and capabilities.