Healthcare Design and Application Specialist

Why join us?

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

About This Opportunity
Healthcare Sales and Application Specialist influence and drive sales through thoughtful design activities, focused on the clinical environment, that support and enhance the Healthcare market strategies. With a focus on clinical design and research, we bring insightful, creative, and innovative solutions to the clinical landscape which are empathetic to healthcare stakeholders. Through design thinking strategies we analyze and synthesize information, creating solutions that are supportive of healthcare processes; withstand of the rigors of the clinical environment; and respectful of staff, patients, and family who work and visit Healthcare facilities.

This position will travel 25% of the time throughout Canada and to corporate offices in Michigan.

Responsibilities
• Engage in team selling by creating and owning design strategies that drive business outcomes in assigned areas
• Develop programs that enhance the customer’s experience with our Healthcare team, reinforcing our knowledge and expertise in clinical design
• Create and deliver environment solutions that open the door to opportunities for more in depth discovery with customers
• Collaborate with dealer teams on training opportunities to ensure that they are equipped and informed on MillerKnoll healthcare insights, products, and programs
• Provide guidance on product specifications that are respectful of the clinical environment for internal teams and dealer partners
• Lead presentations and discussions related to healthcare knowledge and insights, value proposition, and programs with internal and external customers
• Coach dealer partners through the healthcare design and construction process
• Work with cross-functional teams to increase visibility and knowledge of the healthcare product portfolio

Experience
• Worked in Design field for 5-7 years and can work in various drawing platforms - AutoCAD, Revit, SketchUp, CET
• Knowledgeable about healthcare design and environments
• Managed large project through design and construction process
• Facilitated discovery and needs assessment with cross-functional teams
• Participated and worked in concert with internal and external partners to build a cohesive and productive team

Critical Skills
• Creative Thinker with ability to create inspiring deliverables that showcase the possibilities of our product portfolio across the Healthcare floor plate
• Continuous learning and growth in design field and healthcare industry that reinforce knowledge leader within internal team and with our customers
• Time Management: Able to work on multiple projects or support various initiatives engaging internal and external resources through course of business days/weeks
• Strong verbal, written, and visual communication skills that are thoughtful, respectful, and represent the MillerKnoll brand and builds trust amongst teams
• Self-starter, meets deadlines, supports team
• Drawing: AutoCAD, Revit, SketchUp, CET
• Microsoft Office: Word, PPTX, Excel, Teams

PROJECTS
Our Healthcare team is involved in a variety of project experiences. Each region supports healthcare in different ways. In the first year, you will have the opportunity to work closely with internal teams to understand our Healthcare story and how we create account strategies; you will meet and build relationships with our dealer and A+D partners; you will engage with other Application + Design Specialist to foster a relationship that will support continued learning within the Healthcare industry.

THE BEST PART OF THE JOB
The best part of the job is working with Healthcare leaders and clinical teams to create spaces that allow for high quality patient care. Empathetic to the needs of the staff, the patient, and the families, we strive to provide solutions that support all and help create environments that encourages wellness for all. The Healthcare industry is a dynamic market segment balancing processes and outcomes with caring and passionate providers and staff who seek to bring high quality care to patients and their families. The built environment is critical to the success of delivering patient care and providing safe and productive spaces for healthcare teams.

MillerKnoll is a federal contractor and is subject to the requirements of Executive Order 14042, which is temporarily blocked by a federal court, pending the outcome of further judicial review. Depending on the outcome of the Executive Order, the Company may be subject to the OSHA Employee Vaccination and Testing Emergency Temporary Standard, which the courts are also currently reviewing. The results of the legal challenges will have implications in our workplace. In certain locations there may also be specific local requirements which may be required as a condition of employment.

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.