Associate System Administrator

Agfa HealthCare, is a division of the Agfa-Gevaert Group which is headquartered in Mortsel, Belgium and traded on Euronext Brussels (AGFB).

At Agfa HealthCare, we support healthcare professionals across the globe to transform the delivery of care. Our focus is 100% on providing best-of-suite Imaging IT software solutions that enable secure, effective and sustainable imaging data management.

From product development to implementation, our unified Enterprise Imaging Platform is purpose-built to reduce complexity, improve productivity and deliver clinical value. We use our proven track record as an innovator, our in-depth medical knowledge and our strategic guidance to help healthcare providers achieve their clinical, operational and business strategies.

As an Associate System Administrator, you will be responsible for the overall maintenance, configuration, and reliable operation of computer systems, servers, networks, and related infrastructure. Your primary focus will be ensuring the integrity and security of data, network access, and system backups. You will collaborate with other IT professionals to optimize system performance, troubleshoot issues, and implement new solutions to meet the organization's evolving needs.

Additionally, Associate System Administrators are often involved in system upgrades, backups, disaster recovery planning, and implementing security measures to protect against unauthorized access, data breaches, and malware attacks. They may also collaborate with other IT professionals, such as network engineers and software developers, to integrate systems and optimize performance.

Key Roles & Responsibilities:

• System Maintenance: Regularly monitor and track system performance and ensure all systems operate efficiently. Maintain a record of tracked performance records and system impactful events. Perform routine maintenance tasks, such as software updates, patches, and system upgrades.
• Network Management: Manage and maintain network infrastructure, including routers, switches, firewalls, and VPNs to the level allowed by the customer contract. Troubleshoot and collaborate with customer resources for network issues and ensure network security protocols are up to date.
• Data Security: Implement and maintain security measures to protect systems and data from unauthorized access, viruses, and other security threats. Monitor security logs, conduct regular security audits, and verify adherence to customer and AGFA policies.
• User Support: Provide technical support and assistance to end-users for hardware, software, and network-related issues. Respond to help desk tickets in a timely manner, resolve problems effectively, and ensure escalations are initiated when needed.
• Backup and Recovery: Develop and maintain backup and disaster recovery plans to ensure data integrity and minimize downtime in the event of system failures or disasters. Test backup systems regularly to ensure reliability.
• Documentation: Create and maintain comprehensive documentation of system configurations, network diagrams, and troubleshooting procedures. Keep documentation up to date as systems evolve.
• Perform other duties as assigned by the management.

Specific Skills:

• Proven experience as an Associate System Administrator or similar role, with a strong understanding of computer systems, networks, and IT infrastructure.
• Proficiency in operating systems (e.g., Windows, Linux), networking protocols (e.g., TCP/IP, DNS, DHCP), and virtualization technologies.
• Experience with system monitoring tools, backup and recovery solutions, and security systems (e.g., firewalls, intrusion detection/prevention systems).
• Strong troubleshooting skills and the ability to analyze complex technical problems and implement effective solutions.
• Excellent communication skills and the ability to work well both independently and as part of a team.
• Strong problem-solving skills, attention to detail, and a thorough understanding of networking, operating systems, and software applications are essential for success in this role.
• Effective communication skills are important for interacting with users and conveying technical information to non-technical stakeholders.

Education:

• Bachelor's degree in computer science, information technology, or a related field (or equivalent experience).

Experience Required:

• A minimum of 2 years of proven experience as a systems administrator or in a similar role, with a strong understanding of computer systems, networks, and IT infrastructure.
• 2+ Years of Linux Administration.

Required Licenses/Certifications:

• AWS Certification Path: Cloud Practitioner & SysOps Administrator.

We offer a rewarding career in a field that impacts lives, the opportunity to work with a talented and committed team of individuals, training and career development programs, and a competitive compensation and benefits package. If you want to be part of this experience, we'll take you there!

Agfa Inc. is committed to complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA) and all of its standards in order to create a barrier-free Ontario. We will provide necessary accommodation during the recruitment and selection process to all applicants. If you require accommodation as part of the employment application process, please contact agfahealthcarehrna@agfa.com.

At Agfa HealthCare, we are passionate about creating an inclusive workplace that promotes diversity of Age, Gender, Gender Identity or expression, Race, Sexual Orientation, Physical Ability, Ethnicity, or any other aspect that makes someone unique. The differences among us are our strengths. We are committed to promoting a diverse, equal and inclusive workplace that fully represents the different cultures, viewpoints and backgrounds of our global organization and the world we live in.

Learn more about Agfa HealthCare and follow us on Instagram.