Business Architect

Position Summary:

The Business Architect will work to ensure the growth of Charter's Business Architecture Practice. This senior-level role will be responsible for Charter client business transformation and overseeing critical deliverables such as business capability models, business capabilities, and value streams. This position will work with clients to bridge the gap between technology and business at a foundational level.

Core Competencies:

Building a Collaborative Culture

Charter team members are committed to respectful, active collaboration. They work in partnership with individuals, teams, and customers. They know that commitment to effective collaboration leads to better organizational and client outcomes.

Commitment to Growth and Continuous Learning

Charter team members look for continuous learning and improvement opportunities, removing barriers and supporting the growth of self, team, customers, and organization.

Accountability and Achievement Focus

Charter team members contribute to a culture of high performance and mutual support. They demonstrate commitment to Charter's purpose, encouraging and honoring goals and agreements, and surpassing a standard of excellence.

Stakeholder Engagement and Responsiveness

Charter team members act with a customer-first mentality. They listen to our vendors and customers and let customer-focus guide their decisions.

Technical & Specialized Expertise

Charter team members demonstrate the required education, knowledge , and/or experience in their roles. They can expand and use business and technical knowledge to its full advantage.

Responsibilities:

Business Execution

• Participate with the executive team and Charter Principal Business Architect to build the Business Architecture Practice. This will include:
• Participate in defining and evaluating new strategies, deliverables, and the creation of a partner ecosystem
• Present recommendations and solutions clearly and concisely and be able to focus on key points to portray the intended message or purpose
• ln conjunction with the Principal Business Architect, lead and participate in the development of sales training insights
• ln conjunction with the Principal Business Architect, lead, build, manage, enhance business capability model along maturity / optimization framework to drive enablement of the longer-term roadmap
• Additional tasks to grow the Business Architecture Practice as defined from time to time

o Continual development of Business Templates

o Continual development of Best Practices

o Internal and external communications.

Position Delivery

• Contribute to the development on content creation of case studies, blogs, whitepapers and social media content
• Effectively manage priorities, deliverables, and timelines with little need for escalation
• Drive and facilitate the right discussions with client business leaders to identify business capabilities in relation to current and future business objectives
• Partner with Charter clients in the strategic planning process by providing input to the scope definition of strategic initiatives leveraging capabilities, creating capability roadmaps to provide visibility to impacts, dependencies, overlaps and opportunities.

Team Engagement

• Work closely with Service Delivery team and solution/technical architects to deliver business architecture guidance and strategy needed for End-to-End Architecture & Solution Architecture Approach deliverables.
• Collaborate with Charter team members participating in the Business Architect Program.
• Lead and/or participate in intermittent additional training and Business Practice insights and new developments as needed

The list of duties and responsibilities described above is not intended ta be all-inclusive and may be expanded/modified from time to time as required by Charter's needs.

Knowledge, Skills, and Abilities:

Key competencies

• Strong situational analysis and decision-making abilities
• Be a life-long learner with examples of new skills acquired annually
• Experience conducting interviews with business leaders and facilitating change management
• Proven experience and the ability to facilitate group workshops
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations

Functional and industry-focused

• A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance
• Stay abreast of industry trends and best practices for business, business architecture, business strategy, technology and IT trends
• Experience using model-based representations that can be adjusted as required to collect, aggregate or disaggregate complex and conflicting information about the business
• Extensive experience planning and deploying both business and lT/OT initiatives
• Experience modeling business processes using a variety of tools and techniques
• Knowledge of data management and data architecture
• Ability to analyze financial reports
• The ability to act as liaison conveying information needs of the business to lT/OT and data constraints to the business; applies equal conveyance regarding business strategy and lT/OT strategy, business processes and workflow automation, business initiatives and lT/OT initiatives, and benefit realization and service delivery

Certifications and frameworks

• TOGAF Architecture Certified and a demonstrable body of work that delivered measurable business value
• Design Thinking Certificate is an asset
• Knowledge of Healthcare industry needs and Industry 4.0
• Knowledge of Operational Technologies (OT), ISA 95 Standards, Purdue Reference Model for CIM
• Knowledge of other frameworks such as ITIL, PMBOK, COBIT, ISA 62443, NIST security and privacy standards and principles is an asset

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