Technical Program Manager, Relay Yard Automation

February 3 2025
Industries Goods transportation, Warehousing
Categories Programming, Development
Remote
Vancouver, BC • Full time

DESCRIPTION

Amazon.com stores and sells millions of unique items through its Fulfillment Centers (FCs), Sort Center (SC) and Delivery Station (DS) network globally. This is a hugely complex logistics network with hundreds of thousands of transportation assets of different types (trailers, box trucks, airplanes, etc.), in different operational states (empty, loading, etc.), on the move or stationary and in different locations around the world.

The Relay Yard Automation (RYA) organization provides tier-1 products used by Amazon associates during line haul vehicle arrival,
loading, and departure processes at over 6000 Amazon Fulfillment, Sort Centers, and Delivery Stations in our middle-mile logistics network in North America, Europe, and Japan retail regions. RYA products provide automation in yard processes that create a safer and faster environment for both Amazon associates working in the field and drivers visiting our facilities. In the past year, RYA software facilitated the arrival and departure of 50M vehicles and the loading / unloading of 30M trailers globally. Execution signals produced by RYA software play a critical role in upstream partner systems that measure linehaul carrier performance (via yard on-time driver arrival signals) and systems that detect and mitigate logistics disruptions that jeopardize Amazon meeting customer delivery promises (via on-time trailer loading and yard departure signals). To keep associates safe,
YA software models and enforces safe standard operating procedures for associates working in hazardous trailer yards.

Relay Yard Automation is an org of 30 individuals, which owns multiple products and supporting services. Associates-facing products include: (1) the Sesame app and GEM are software tools used by gate associates to manually check-
in and check-out of drivers arriving and departing from Amazon facilities, (2) Relay Gate enables automation and remote (call-center) management of gate operations, (3) the Valet app used by yard "hostler" drivers to move trailers within yards to support loading/unloading of packages and to perform yard audits, and (4) Yard Inventory Manager (YIM) and the Yard Dashboard which provides real-time visibility to yard operators where trailers are located in a yard as well as provide data-feeds for trailer pool re-balancing systems to ensure Amazon trailers are sufficiently spread across the logistics network.

As a TPM in the Relay Yard Automation team, you will drive large-scale projects from conception to launch, leveraging strong technical expertise, planning skills, and stakeholder management to deliver results that raise the bar for our customers. You will partner closely with cross-functional teams, ensuring clear communication, removing blockers, and tracking milestones to meet timelines. By maintaining a data-driven approach, you'll align innovative ideas with business goals, championing continuous improvement and product excellence across the organization.

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules

PREFERRED QUALIFICATIONS

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary for this position ranges from $128,100/year up to $214,000/year. Salary is based on a number of factors and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. Applicants should apply via our internal or external career site.

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