Sr. Product Manager

Our Business

FISPAN is an Enterprise SaaS FinTech start-up that allows for banks to deploy embedded financial products and services to create a seamless banking connection for their corporate clients. Our product aims to provide instant scale and reach for banks who want to remove friction and add value by enabling their commercial banking clients to access banking services through their preferred operational software. Founded in 2016 by respected and renowned entrepreneur Lisa Shields, FISPAN is on a mission to create the best product in the FinTech industry, and fundamentally change the way that companies bank. Being the market leader in ERP-banking, we work with the world's Tier 1 banks with assets exceeding up to $3T, including J.P. Morgan Chase.With our rapid growth and global expansion, we are looking for dynamic and passionate individuals to join our team and inclusive culture. FISPAN recognizes that the differences in each of us is what makes FISPAN a different kind of business. Being a Vancouver based start-up, our modern and scenic office is located in downtown's historic Marine Building.

The Sr. Product Manager role at FISPAN is responsible for leading the development and execution of our product strategy from concept to launch, driving product vision, and ensuring alignment with company goals. This role requires close alignment with cross-functional teams including Engineering, UX, Product Marketing, and Sales to define product features, prioritize the product roadmap, and ensure timely delivery. This role will also require mentorship to team members, helping guide their development and contributing to overall team success and achievement of team goals. Strong leadership, communication, and analytical skills are essential in this role.

Key Responsibilities

1. Lead cross-functional teams to develop, launch, and manage innovative solutions that address complex business challenges.
2. Define and execute product strategies, including integration and go-to-market plans, ensuring alignment with overall business goals and high-impact external partnerships.
3. Oversee the prioritization, scoping, and resource allocation for product initiatives, balancing strategic objectives with client and partner demands.
4. Collaborate closely with Marketing, Sales, and Support teams to ensure seamless product delivery, market positioning, and adoption.
5. Conduct market research, competitive analysis, and pricing strategies to optimize the product's value proposition.
6. Lead post-launch performance evaluations, adjusting strategies based on key metrics, client feedback, and market trends to ensure continued success.
7. Engage with internal and external stakeholders to gather feedback and translate complex business requirements into actionable technical specifications.
8. Serve as the primary liaison between Product, Engineering, UX, and QA teams to ensure timely and high-quality product delivery.
9. Spearhead product and feature launches, collaborating across departments to ensure smooth execution from business case approval to final delivery.
10. Drive continuous product improvement by staying proactive on client feedback, industry trends, and market shifts.
11. Lead the coordination and communication of product releases, ensuring alignment and collaboration across teams.

Qualifications

• Bachelor's or Master's degree in Business, Technology, or a related field.
• 5+ years of hands-on product management experience, driving product strategy and delivering impactful solutions.
• Relevant industry experience in ERP, accounting or banking software is a must.
• Demonstrable knowledge of web-based technologies and hands on experience managing the backlog for software development teams.
• Expertise in Agile development methodologies, with practical experience using tools such as JIRA.
• Proven leadership in fast-paced, cross-functional teams with a strong track record of delivering complex solutions to market.
• Specific experience in working closely with financial end users and web oriented software engineers, translating complex requirements into deliverable components of a web application.

Preferred Qualifications

• Deep expertise in ERP or accounting systems, with preference for platforms like NetSuite, Intacct, Microsoft Business Central, QuickBooks, or Xero.
• In-depth understanding of accounting principles, particularly in Accounts Payable, Accounts Receivable, and Reconciliation.
• Experience with B2B or commercial virtual card payments is highly desirable.
• Proven track record working on fintech, payments, or corporate banking projects.
• Strong interest in how large enterprises manage money, data, and information across complex systems, with exposure to enterprise technology.
• Technical proficiency in web and API technologies and integration strategies. Hands-on experience with tools like Postman and Swagger are excellent.
• Experience or strong interest in Generative AI, AI, or machine learning is a significant plus.
• Demonstrated ability to drive process improvements, implement change, and bring innovative ideas to product development.

Why Work With Us?

• Experienced team

Our CEO's previous venture, Hyperwallet, was purchased by Paypal and ranks as one of the largest Canadian acquisitions! All of our Co-Founders are seasoned professionals within their field. Join our team to build your network and engage in mentorship opportunities.

• Start-Up Environment

FISPAN's start-up nature implies autonomy and leadership over projects. Our employees hold a higher level of responsibility and are presented with various hands-on opportunities from the get-go. We want our team to reach their full potential and career aspirations.

• Rich Culture

We understand that personal growth happens on multiple levels, which is why we encourage a work-life balance to have family time, explore new ideas and develop hobbies. At FISPAN, you can also expect various (virtual) company-wide events and clubs to drive engagement.

• Perks

Our prime downtown Vancouver office is close to a Skytrain, prestige shopping, and coastal views. FISPAN employees have access to our building fitness centre and amenities, fully stocked cupboards, weekly team lunches, and daily coffee runs. We also set our employees up for success by providing the most modern MacBook and Apple equipment.

Compensation and Benefits Package

FISPAN believes in an atmosphere and culture when innovation can flourish, collaboration and teamwork are valued and transparency is at the core of it all. We want our employees to see how the ideas they help generate today have an impact on how we do business tomorrow.With that, the hiring salary range for this position is $96,400-$133,000 annually; the base pay offered is based on comparable market data from companies of similar employee size, revenue and location.As part of our total rewards offering, permanent employees in this position may be eligible for our competitive semi-annual bonus program, subject to program eligibility requirements.

At FISPAN, we reward employees for achieving their objectives, going beyond the requirements of their job, demonstrating leadership, fostering innovation and advancing the organization as a whole. We value talented people of all backgrounds and characteristics that share our vision of being the number one platform for the business banking ecosystem.

Other components of our towards rewards offerings include support of career development, wellbeing, and personal growth.

• Extended health and dental benefits
• Paid time off
• Savings and retirement plan matching
• Parenthood top-up
• Mentorship programs, and leadership series (to name a few)

Note: The incentive programs, benefits, and perks have certain eligibility requirements and may vary, only be partially or not at all available based on criteria such as location, employment status, etc. We'll be happy to clarify eligibility for interviewing candidates.

Diversity, Equity & Inclusion

As FISPAN continues to grow, we are committed to celebrating diversity, endorsing equity, and encouraging inclusion. This starts in the recruitment process. All job postings are first evaluated in a gender decoding platform to ensure fair candidate pools. Human Resources and hiring managers also engage in blind-hiring and resume review practices to ensure we are being objective and mitigating any potential biases. FISPAN'S underrepresented groups stand at over 50% with an equal gender balance in our upper manager team, as well. Notably, this position is within the Product department which has our most underrepresented groups representation at over 50% of the department. We aim to make FISPAN the best place to start, explore, and grow a career for everyone.