Engineering Manager, Software Development

At Fresh Tracks Canada, we craft tailor-made Canadian vacations for people from all over the world. Since 1996, our team of Canadian Insiders have helped our customers plan their vacations and enjoy life-changing travel experiences.

We believe in keeping our customers front and center in everything we do; in fact, focus on serving our customers is one of our core values. Everyone acts and operates as an owner, treating this business as their own. We raise the bar constantly, embracing that nothing is perfect but continuous improvement is key. Our team is made up of passionate, positive experts who drive healthy collaboration by winning or losing as one, and we bring out the best in each other.

ABOUT THE ROLE

We are seeking an experienced Engineering Manager to lead a team of developers building scalable backend and frontend systems that power in-house Booking Management System and Salesforce integration. This role is ideal for someone who combines strong technical expertise with a passion for mentorship, project execution, and cross-functional collaboration.

As an Engineering Manager, you'll be responsible for team productivity, delivery excellence, and alignment with business goals. You will partner closely with engineers, product managers, technical leads, and business stakeholders to ensure successful outcomes. Experience with distributed teams and a strong foundation in software engineering best practices are key to succeeding in this role.

RESPONSIBILITIES

• Lead, mentor, and grow a team of full-stack engineers, including off-shore contractors.
• Provide technical and strategic guidance to the team while maintaining a collaborative and inclusive environment.
• Drive the execution and delivery of backend and frontend projects that align with organizational goals.
• Collaborate closely with product and business stakeholders to define and refine business and technical requirements.
• Champion engineering best practices in code quality, testing, CI/CD, and maintainability.
• Guide system design decisions, ensuring solutions are scalable, reliable, and aligned with long-term architecture.
• Actively participate in code reviews and technical discussions as needed.
• Foster a strong partnership with QA to ensure high-quality deliverables.
• Contribute to continuous improvement of engineering processes and tooling.

REQUIREMENTS

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of hands-on experience in full-stack development.
• 2+ years of experience leading or managing software engineering teams.
• Proven ability to deliver complex technical projects from concept to production.

Technical Skills

Backend:

• Strong understanding of backend development with technologies such as Python/Django.
• Experience designing and building microservices and event-driven systems (e.g., Kafka).
• Deep knowledge of software testing best practices and frameworks.

Frontend:

• Solid experience with modern JavaScript frameworks, especially React.
• Familiarity with React concepts like hooks, Next.js, Redux, Webpack.
• Understanding of frontend testing strategies and component-based design.

General:

• Exposure to GraphQL and gRPC protocols.
• Comfortable working with cloud providers (AWS, Azure) and modern DevOps tools.
• Familiarity with distributed system concepts and frontend deployment processes.

Preferred Qualifications

• Experience managing or coordinating remote and distributed teams.
• Familiarity with CI/CD pipeline tools and DevOps practices.
• Prior experience working in a hybrid team with contractor engineers.

REWARDS

You may be eligible to receive the following benefits, based on your contract type:

• 3 weeks vacation (4 weeks after your first year)
• Extended health benefits package
• Applauz Recognition
• Comprehensive employee assistance program
  
• Paid anniversary day off
• "Pawternity leave" days for your new furry family members
  
• Great working hours
  
• Friendly and fun team environment with company celebrations and social events
• Access to Canadian travel industry discounts!
• DE&I initiatives and events
• Community (volunteer) Hours
• Social Clubs including Book Club & Fitness Club
  
• Paid Maternity & Parental leave
  
• Paid Pregnancy loss leave

DIVERSITY, EQUITY, AND INCLUSION

We are an equal opportunity workplace. We strongly encourage applications from under-represented communities, diverse backgrounds, identities, and experiences. We don't judge based on race, religion, ethnic background, sexual orientation, age, marital status, disability, gender identity or anything else that you might bring to the table. We don't care about where you went to college, your degree, your age, or what names you might have on your resume. Instead, we're looking for motivated, compassionate people who can execute from the ground up. We also know that everyone has a unique career journey and experience comes in many forms.

Officially Great Place to Work® CertifiedTM 2022/2023

Officially Great Place to Work® CertifiedTM 2023/2024

Officially Great Place to Work® CertifiedTM 2024/2025

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