Data Analyst

Our team is better known as the Deviation Detectives!!

An opportunity to get your hands dirty with data across the Bing Ads stack for a curious, technical, agile, and driven individual who enjoys solving puzzles. Our team monitors Bing Ads performance worldwide and investigates any deviation/anomaly to get to the root cause quickly. Leverage your technical muscles and join our close-knit team who works closely with teams across Ads, Bing, Edge, Windows to solve these deviation mysteries. These openings don't stay vacant long so act fast to be considered for this exciting role.

Make tomorrow better. That is the essence of roles within our Bing Team. Every day, we bring an insatiable curiosity to the table, challenging ourselves to reimagine what is and what can be. We build on what's come before to create what's next. We drive intelligence machines. We help shape the future. We empower billions of people around the globe. Bing is now a sustainable multi-billion-dollar business for Microsoft. Come work for the Bing Ads team that is the economic engine for Bing and Microsoft!

We are inviting you to join the Bing Ads Live Marketplace and Forensics team. We are looking for a Data Analyst to join our Vancouver, Canada team. We are a team of program managers/data scientists/data analysts with a "Live Site First" mindset who are passionate about monitoring and protecting the health of the Bing Ads marketplace ecosystem. We consume huge amounts of data spanning advertisers, publishers, system components and users to connect the dots across seemingly unrelated anomalies for identifying and resolving issues impacting the marketplace. We have round the clock monitoring hundreds of business and component metrics across several markets globally. We proactively analyze and investigate any marketplace anomaly using various data analysis techniques, drive issue resolution coordinating with various teams across time zones and perform the necessary follow ups for future prevention of issues. Microsoft's CEO Satya Nadella has dedicated a paragraph about this culture in his "Hit Refresh" book (page 61). Our team can proudly claim as being pioneers in this culture.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In the role of a Data Analyst in this team, you will perform the following functions:

• You will run data analyses on various marketplace health metrics by deriving insights into marketplace investigations.
• You will be technically savvy to pull data from multiple data sources and connect the dots to draw insights from the data.
• You will drive continuous improvements to our current monitoring and investigation toolkits.
• You will drive mitigation to marketplace live site issues by collaborating with different engineering and business teams as needed to bring the issue to a closure.
• You will drive extensive root cause analyses and follow-ups for preventing future issues.
• You will be part of an on-call rotation (once every 8-10 weeks) where you will be the person on point to respond to issues as they arise.

The entire Bing Search landscape is your playground. To succeed, you should have an insatiable curiosity to learn - Learn about the business, technology, and analyses/techniques. You will enjoy and be very successful in this role if you have a service and business operations mindset, a passion for problem solving through data analyses, have been a developer and have a good understanding of how complex platforms work. You will need above average communication skills - both verbal and written - to be able to drive action across teams.