Data Analyst

Job Category

Job Profile

Job Title

Department

Compensation Range

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Posting End Date

Note: Applications will be accepted until 11:59 PM on the Posting End Date.

Job End Date

Please provide a cover letter as part of your application as applications without a cover letter will not be considered.

At UBC, we believe that attracting and sustaining a diverse workforce is key to the successful pursuit of excellence in research, innovation, and learning for all faculty, staff and students. Our commitment to employment equity helps achieve inclusion and fairness, brings rich diversity to UBC as a workplace, and creates the necessary conditions for a rewarding career.

Job Summary

The University of British Columbia (UBC) has embarked on a multi-year project to transform its academic and administrative support processes and systems environments for the entire UBC community. Workday Student implementation in the Faculty of Graduate and Postdoctoral Studies (G+PS) and College of Graduate Studies (COGS) requires managing and overseeing projects for the development, implementation and adoption of all aspects of the new Student Information Systems (SIS), including all aspects of data management, analysis and reporting. G+PS and COGS need expanded capacity to understand the new data landscape, validate reports delivered by the Integrated Renewal Program (IRP) teams and effectively transition to working within Workday. The Data Analyst will help teams in both graduate schools to manage their ongoing work and to understand the data and reporting capabilities of Workday to continue business as usual.

The Data Analyst provides data collection, analysis, and reporting for G+PS, COGS, graduate program offices and external audiences, in aid of planning, policy formulation, and decision-making activities related to graduate education and postdoctoral fellows; supports data management across the graduate student lifecycle from admission, enrolment, and progression to graduation and beyond; implements data applications for specific user groups; solves complex data problems, and communicates effectively both in speech and in writing.

Organizational Status
Professional team member of the Communications and Strategic Initiatives (CASI) group within the Dean's Office in the Faculty of Graduate and Postdoctoral Studies. Reports to the Manager, Data Systems and Analysis. Liaises with team leads/managers as necessary on their data needs. The Data Analyst may supervise student workers.

Work Performed

This position requires a broad data skill set and performs tasks associated with collecting, cleaning, analyzing, visualizing and distributing data to deliver meaningful information for decision-making and reporting. This position is responsible for assessing needs and creating applications for operational use and display of admissions and enrolment data for graduate students at UBC.

Data Collection, Analysis, and Reporting

• Provides solutions for data merging, linking and enhancement across sources/systems to generate meaningful business insights;
• Contributes to and evaluates technological solutions to meet data and reporting needs, both at UBC as a whole and within G+PS, COGS, and the graduate ecosystem;
• Gathers requirements on reports needed by graduate programs and supports deployment of reports for end users;
• Evaluates feasibility to deliver self-service data reporting;
• Plans, designs, develops, and implements analytical reports, research projects, and statistical information on graduate admissions, enrolment, benchmarking, and performance indicators, including analysis and reporting of UBC-specific data obtained from national benchmarking surveys;
• Manages all aspects of research studies, including designing questionnaires, determining samples, collecting, organizing, synthesizing, and analyzing data, monitoring returns, and reporting results;
• Responds to requests for statistical information from internal and external parties;
• Develops and maintains data dashboards and other visualization strategies to facilitate effective access to and communication of graduate education-related data;
• Provides data for campus-wide data metrics and benchmarking projects;
• Performs quality assurance testing;

Data Systems and Operations

• transition of all current reports (ad hoc, strategic) from SIS to Workday by adjusting existing analytical outputs to use data/extracts from Workday and relevant add-on solutions and accounting for data definition and format as well as process changes etc.;
• Supports work necessary for the Workday Student launch, such as report and data validations, tier 1 support to teams who have questions about reports etc.;
• Provides training post Workday launch with regard to reporting, including access to data, interpretation of reports, changes to formats/layouts etc.;
• Documents and delivers newly identified requirements as a result of the Workday launch to support new needs or processes;
• Operates database management systems to collect and analyze data;
• Identifies and troubleshoots database design, programming and technical problems of custom databases and applications used in Faculty operations;
• Provides technical opinions on suitability of techniques and methodology for data collection and management;
• Performs quality assurance testing; conducting post-implementation reviews to ensure continuous improvement and learning;

Communications

• Provides advising to stakeholders regarding data requirements, data collection, availability, and administration policy;
• Provides advising to G+PS and COGS staff on appropriate data access, use and security

- Demonstrates a commitment to enhancing one's own awareness, knowledge, and skills related to equity, diversity, and inclusion

Preferred Qualifications

• Experience in data collection, analysis, and reporting, preferably using programming languages (e.g., R, Python, SQL)
• Experience with common visualization tools (e.g., Tableau, d3, PowerBI, RShiny)
• Experience in operating database applications
• Exceptional attention to detail and organizational skills
• Knowledge of Workday an asset
• Effective oral and written communication, analytical, interpersonal, and presentation skills
• Ability to exercise confidentiality and judgment
• Ability to work effectively and diplomatically with a wide range of individuals at all organizational levels
• Ability to work both independently and within a team environment
• Ability to multi-task and work under pressure in time sensitive, mission critical situations