Director of Quality Assurance

B&B Contracting Group is seeking a qualified Director of Quality Assurance for our Concrete and Aggregate divisions.

The Director of Quality Assurance at B&B Contracting Group is responsible for overseeing the quality assurance programs for our concrete and aggregate divisions, ensuring we consistently produce quality products that meet customer requirements and regulatory specifications. As a champion for quality, the Director will proactively drive continuous process improvement to advance our quality processes and procedures, providing leadership, training, instruction, and mentorship to both divisions.

KEY RESPONSIBILITIES

Safety and Compliance:

• Promote safety and ensure all assigned plants comply with B&B safety policies and work procedures.
• Maintain compliance with industry standards (e.g., ASTM, DOT, ACI, CCIL) and regulatory requirements.
• Ensure the concrete lab adheres to CAN/CSA A23.1-14 standards.
• Monitor and support quality certifications and regulations.
• Perform internal audits and inspections.

Technical Support and Customer Engagement:

• Serve as an internal subject matter expert, providing technical support to sales, operations, and customers.
• Work closely with sales to review bid specifications, troubleshoot mix designs, and respond to customer inquiries.
• Provide guidance and leadership on concrete mix designs to mixer operators.
• Act as a liaison with customers, contractors, and regulatory agencies.

• Investigate customer complaints thoroughly and handle responses appropriately.

Quality Control and Process Improvement:

• Oversee and implement quality control programs at ready mix operations.
• Develop and grow a CCIL-certified testing laboratory.
• Direct process improvement initiatives to meet productivity and efficiency goals.
• Establish and measure performance standards for technical support groups.
• Share best practices across the division to drive continuous improvement.
• Identify improvement opportunities through data analysis and KPIs.
• Administer quality assurance programs.

• Visit job sites to respond to quality control issues and ensure that all standard quality control operating procedures are being followed.

Performance Management:

• Manage the annual budget process and ensure plants meet or exceed budget goals.
• Improve return on assets and direct capital budgets for each site.
• Set and achieve performance standards for areas of responsibility.
• Ensure timely monitoring and tracking of transported and delivered products and materials.
• Maintain accurate records of received products and materials to track inventory levels.
• Ensure accurate and timely data entry into spreadsheets and internal databases.

Association Engagement:

• Participate in national associations such as Concrete BC, CCIL, CSA, and their local chapters.
• Contribute to industry discussions and stay updated on best practices.
• Lead external communications regarding quality and environmental matters.

QUALIFICATIONS AND SKILLS

• Professional Engineer (P.Eng.) license, preferably in civil engineering.
• Minimum of 5 years’ QA/QC management experience in a construction environment.
• Extensive knowledge of ready mix concrete operations and industry standards (e.g., ASTM, MOTH, ACI, CCIL, CSA).
• Strong leadership and management skills, with the ability to motivate and guide teams.
• Proficiency in Microsoft Office applications (Word, Outlook, Excel).
• Excellent communication skills, capable of interacting with key contacts verbally, in writing, and electronically.
• Well-organized and self-motivated, thriving in a fast-paced environment.
• Flexibility to work in various weather conditions and tolerate loud noises.
• Valid driver’s license and the ability to travel to job sites as needed.

Job Type: Full-time

Benefits:

• Company vehicle
• Dental care
• Extended health care
• RRSP match
• Vision care

ABOUT THE COMPANY

B&B Contracting Group is a distinguished company with over 75 years of experience in civil construction. Based in Campbell Heights, South Surrey, we have made a significant impact across the Lower Mainland and throughout British Columbia.

As an industry leader in underground utilities, roads, gravels, excavation, and infrastructure projects, we take immense pride in our completed projects and reputation. Our dedication to safety, exceptional customer service, and community involvement has led to lasting relationships with clients and partners.

B&B is committed to proactively engaging with Indigenous communities, fostering meaningful, long-term relationships for mutual benefit, and is enrolled in the Progressive Aboriginal Relations (PAR) program, a certification that demonstrates an organization's long-term and progressive commitment to Indigenous relations. B&B respects and acknowledges the traditional territories across British Columbia and Canada.

With B&B Contracting Group, you can expect career growth, a highly competitive wage, excellent benefits, and a job you will look forward to working at each day. Join our passionate team of professionals who strive for excellence and make a positive impact on the communities we serve. At B&B, integrity, inclusivity, and collaboration are valued. Come work for an organization with a strong reputation and decades of experience in the industry. APPLY TODAY!

While we thank all applicants for their interest, only short-listed candidates will be contacted.