Chief Artificial Intelligence Officer & Vice President, Enterprise Technology

Executive Team Leadership:

The Vice President creates a vision and is a champion for the patient and provider experience, through a forward focused digital lens. They lead enterprise-wide technology initiatives and the seamless integration of technology into how care is delivered, and decisions are made.

As a member of the Executive Team, they will build strong relationships with their colleagues, community partners, operational leaders and have a deep understanding of our needs to:

• Develop strategies and operational plans that advance the digital agenda across the organization.
• Build partnerships with executive team members and industry stakeholders to ensure integration and alignment of strategies, operations, and policies to achieve organizational objectives and key results.
• Develop an advanced model for clinical and medical informatics across clinical programs to implement and utilize innovative uses and applications for advanced data analytics.
• Create a digital experience roadmap to drive transformative change in how we integrate technology to impact the way we deliver care, including Virtual Health.
• Represent and negotiate on behalf of Fraser Health, and the communities we serve, in senior discussions with government, health authorities, and vendors/contractors to advocate for the best technology solutions in healthcare.
• Applies an equity and cultural safety and humility lens to the way Fraser uses technology to make decisions, and in the selection and use of digital solutions.

Portfolio Leadership:

The Vice President leads a patient and provider centred, technology and innovation focused portfolio consisting of: Patient and Provider Experience, Informatics and Technology, Virtual Health, Innovation and Research, and System Optimization. They are responsible to:

• Define an ambitious and transformative vision and strategic plan and delivering measurable results while integrating information technology, system optimization, virtual health, innovation, and research.
• Transition Fraser Health to a product-oriented operating model by creating deep partnerships with operational leaders to foster product ownership in the development, implementation, and sustainment of digital initiatives.
• Lead Executive Team and Board strategic decisions on plans, priorities, risks, and objectives in advancing digital health technology and data driven analytics with a focus on applying technology to improve the patient and provider experience. Ensures short and long-term planning identifies required operating and capital expenditures.
• Provide leadership in the review and assessment of technology to support both digital experience and effective clinical decision-making. Deploys technology to improve the speed and quality of decisions through access to relevant and timely information to support the provision of services in a complex health organization.
• Ensure proposals for new or expanded programs and services integrate the digital experience, equitable access, and cultural safety and humility while ensuring operational planning, strategic alignment, and service needs are met.
• Represent Fraser Health in government discussions for technology initiatives that ensure Fraser Health's inclusion in regional, provincial, and national health initiatives with a focus on enhancing the patient and provider experience in delivering and receiving care, including the appropriate access to relevant health care data.
• Foster an environment of inclusivity where staff can perform at their best through a sharp focus on effectiveness, learning, and continuous development. Acts as a role model in leading others through significant change, inspiring high standards, and demonstrating support to the team.
• While transforming the way Fraser Health uses technology, ensures changes comply with policies, laws, regulations, and standards of practice, and are effective at preventing information theft and fraud.

Master's degree in health services or business management supplemented with fifteen (15) or more years' experience implementing, growing, and enhancing digital platforms, ideally related to healthcare. Experience leading the development, implementation, and successful launch and sustainment of digital strategies, including at least five (5) years at the senior management level of a large complex organization, preferably in health care.

COMPETENCIES:

Leadership Competencies:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

• Proven ability to build a shared sense of purpose with clear priorities and expectations.
• Invests in team growth and development, and makes an honest effort to see, hear, and value all perspectives.
• Takes smart risks to find new solutions and has the ability to make tough decisions when needed for meaningful impact.

Professional/Technical Capabilities:

• Deep knowledge of trends in the use of technology to deliver care and make decisions.
• Demonstrated experience in leading sustained large-scale digital transformations using DevOps/Agile methodologies and market leading practices.
• Demonstrated experience in stewardship of large-scale digital mandates, and budget preparation and management of financial resources for both operating and capital costs for immediate and long-term planning purposes.
• Demonstrated experience in leading and implementing a comprehensive change management process in a complex environment.
• An understanding of the United Nations Declaration on the Rights of Indigenous Peoples Act and Declaration on the Declaration Rights of Indigenous Peoples Act.
• Demonstrated ability to build collaborative working relationships, including integration of teams, and to communicate in a manner that is clear, compelling, and credible.
• Demonstrated experience in knowledge management initiatives that includes the identification of people and cultural issues and experience in the shaping of an organizational environment that values an individual’s knowledge.
• Comprehensive knowledge of current healthcare issues, trends, government directives, legislation, public policies, and issues related to technology in health care.

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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