Project Management Coordinator

Req ID: 302431

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Project Management Coordinator to join our team in Burnaby, British Columbia (CA-BC), Canada (CA).

Role & Responsibility:

• This position is responsible for planning, coordinating and implementing strategic business and mission critical information technology projects, in order to achieve the business objectives of a wide variety of clients.
• The position develops project charters, plans and quotes, and guides the planning, development and implementation process for multiple projects of varying size and complexity.
• The Project Coordinator is an integral part of the unit's business relationship with all client groups, negotiating services/timelines/costs and managing expectations.
• The position is responsible for determining the business requirements of clients in terms of desktop computing and the systems integration required to support all client business application systems.
• As part of ongoing requirements, the position must work with and coordinate the workflow of other team members.

Day to day Job:

• Plans, supports and manages the work of a project group within a defined area of authorization.
• Responsible for implementing technology-based solutions in partnership with clients that are aligned with business needs on time and within approved project budgets.
• Identifies opportunities for improvement in business through the collection, analysis and documenting of business requirements. Ensures that all information systems standards are met when developing business solutions.
• Facilitates and coordinates the business planning process for moderately complex and medium sized projects. Prepares project estimates, and reports cost constraint/considerations.
• Develops and manages project documentation that includes; the Project Charter, Project Plan, Business Case, and reflect costs, timelines, risk management and contingency plans, resourcing strategy, project structure and reporting expectations, and management approach to be used throughout the lifecycle of the project.
• Reviews project requirements with clients and prepares documentation, including project plans and charters, to initiate projects using standard project management practices and procedures. Ensures the accuracy, integrity and effectiveness of the project plan are provided to the client.
• Interfaces with Delivery Project Execution teams to ensure project services are performed efficiently with full integrity and to the satisfaction of the client. Assigns, monitors and checks the work of assigned Delivery Project Execution staff using standard NTT DATA tools.
• Determines the scope, feasibility, and cost of upgrade, conversion, and other desktop projects when required to effect business solutions. Obtains commitment from all stakeholders and recommends project plans to management and clients.
• Advises and facilitates resolution of systems issues for clients concerning unique or unresolved problems or requirements resulting from, or as part of the client project plan.
• Participates in post implementation reviews and documents results and recommendations; surveys and documents feedback and overall satisfaction of users and Business Sponsors.
• Maintains familiarity with all client groups to coordinate the services of the Business Operations Unit with other internal and external entities.
• Markets the services, technological capabilities, and expertise of NTT DATA, including managing client expectations for service levels/capabilities/project timelines.
• Monitors client satisfaction with project deliverables.
• Develops project management guidelines, procedures and templates.

Required Qualifications:

Bachelor's degree in Business administration or related field (Project Management, Innovation Management, or an associated field)

Master's degree or relevant certifications (e.g., PMP, CAPM, Agile, Lean Six Sigma) is a plus.

5+ years of experience as a project coordinator in project management, with a focus on innovation and business transformation.

Proven track record of orchestrating projects from concept to completion.

Experience working in fast-paced, dynamic environments.

Strong project coordination in project management, including planning, execution, and monitoring.

Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.

Ability to think strategically and drive innovative solutions.

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.