Capability Manager, Application System

BCLC exists to generate win-wins for the greater good.

For our people, our players, our communities, our industry, and our planet.

Lottery | Casino | Sports

Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world.

We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet.

Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition.

We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC.

For those who prefer working in a community with others, we have two beautiful offices in convenient locations:

2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops

This is a Permanent, Full Time opportunity

Expected Salary Range: $104,662.00 - $130,827.00 - $163,533.00

Our typical hiring range will be +/- 5% of the midpoint shown above

Factors influencing this decision include qualifications and market conditions for the role

The Company

For nearly four decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.5 billion in net income to the Province of B.C. to support First Nations, host local governments, health care, education and community programs across the province.

Job Summary:

The Capability Manager, Systems Analysis is responsible for leading the systems analysis capability within Business Technology to drive value for its members and the corporation by leading the strategy and planning for systems analysis, developing methodology, defining processes, standards, and best practices; manages people and financial resources, including vendors and contractors.

The role leads all the members within their capability employing influence and servant leadership over positional power to drive results, including development, success planning, and performance management and coaching.

Key Accountabilities:

• Provides leadership and coaching to capability staff with aligned skill sets. Models leadership behaviors that support engagement of teams by practicing meaningful recognition, inspiring a shared vision, coaching/mentoring and developing others, performance assessments and supporting culture and change management initiatives.
• Develops and manages the systems analysis strategy, planning, methodology, process, standards, best practices, implementation and advice for the capability pod, including oversight of applicable technologies and systems.
• Ensure the capability pod workforce has the capabilities, skill sets, and resources to effectively deliver short- and long-term strategic business objectives. Assesses current workforce to identify and action skills gaps. Promotes the development of T-skills among staff.
• Works directly with staff and product teams to remove blockers, streamline processes, and develop guardrails to increase the speed of delivery of high-quality work to our customers.
• Guides recruitment initiatives for the systems analysis capability with the support of People and Culture. Develops talent pipelines for roles, including the identification of succession planning candidates.
• Partners with other capability pods, or integrated with other business capabilities, to ensure all processes and tools are aligned and support the BT organization and systems holistically.
• Manages vendor performance and contracts including creating Statements of Work (SOW), and Requests for Proposal (RFP).
• Research systems analysis, architecture, and design best practices, incorporating research into overall strategy.
• Manages budget for capability, including salary, licensing, contracts, development resources, and more.

Minimum Required Qualifications

Education and Experience

• A University degree or diploma in a relative discipline supplemented by industry recognized professional courses.
• Minimum 5 - 7 years relevant experience in systems analysis, architecture, and/or software development, including 3 years' experience in a leadership role, which may include people leadership or coaching/mentoring experience.
• An equivalent combination of education and/or experience may be considered.

Technical Requirements

• Demonstrated leadership and coaching skills and the ability to build strong and trusting relationships with managers, employees and peers.
• Demonstrated experience in strategic business planning and resource management in a leadership capacity.
• Excellent organizational and planning skills with a strong attention to detail; project management skills and meets tight timeframes and commitments and is accountable for results.
• Strong technical background and experience with systems development, architecture, and software development.
• Excellent written and verbal communication skills.
• Excellent problem solving and analytical thinking/innovation.
• Believes in continuous improvement and is driven to question and improve processes, systems, and practices as appropriate.
• Strong strategic thinking skills - ability to find innovative yet practical strategies to achieve goals, links several strategies into a unified plan, while anticipating needs and looking future focused.
• Vendor and contract management, SLA's and service management.
• Strong business acumen with a results-oriented focus.
• An understanding of B.C. gaming industry is an asset.
• Experience with agile software development methodologies (Scrum, Kanban, etc.) is an asset

What's in it for you

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here
  

However you identify, or whatever your path in life, if you see something here that makes you excited to get to work every day, please apply. We hire people for skills, capabilities and potential, not just education and experience.

We value Respect, Integrity and Community, and we provide an inclusive environment where everyone can feel like they belong.

Our social purpose is much more than returning 100% of net income to the province in the form of healthcare & education programs, and community gaming grants. Check it out!

Did you know BCLC is an industry leader in player health and safe & responsible gambling? Find out more!

If you require accommodation so you can be at your best in the interview, please let us know: recruitment@bclc.com.

All candidates must be at least 19 years of age and legally eligible to work in Canada