Generator Service Technician

The Generator Service Technician in Valleyview, AB is primarily responsible for maintaining, servicing and repairing diesel and natural gas engine-generator sets in various locations across Alberta and British Columbia. Troubleshoot operational failures of generators, along with delivering equipment to customer sites. Class 3 or 1 Operator's License with good defensive driving skills is required.

The successful candidate will be resident in Valleyview, AB.

Essential Job Responsibilities:

• Troubleshoot, repair and maintain engines used in prime and standby power equipment such as electric generators and industrial machinery;
• Responsible for the mechanical and electrical troubleshooting of controls and accessories such as batteries, battery chargers, heaters, motors and pumps, and all other components in a diesel generator;
• Perform preventive maintenance on power generation equipment;
• Identify additional repairs needed such as replacing belts, hoses, batteries, fan hubs, etc.;
• Diagnose problems using laptop computer and software and process required paperwork in a timely manner;
• Communicating repairs to both the customer and managers in a timely manner
• Responsible for parts inventory, maintenance and cleanliness of service truck;
• Maintain a library or database of service related literature or information;
• Responsible for tracking time and expenses daily;
• Maintain vehicle maintenance, mileage logs and records;
• Keep accurate logbooks and work within hours of service guidelines;
• Answer appropriate customer inquiries satisfactorily and request help in locating proper information as necessary to resolve issues;
• Adhere to company policies, procedures and directions regarding standards of workplace behavior in completing job duties and assignments;
• Flexibility to work in a 7/24 environment, frequent travel required and be on-call on a rotational basis;
• Other duties as assigned.

Competencies Required:

• Excellent communication and customer service skills (verbal and written);
• Must be able to respond to emergency calls as required;
• Ability to follow instruction, work well with direct supervision and apply knowledge from past jobs to future work.

Qualification Requirements: (Minimum Education and Experience):

• A high regard for safety policy and procedure;
• Experience with maintenance and a working knowledge of diesel engines, specific generator experience with basic electrical understanding would be preferred;
• Ability to learn relays, digital/analog inputs-outputs and PLC's;
• Ability to trouble-shoot problems with generators, automatic transfer switches and switchgear would be an asset;
• Require a minimum of 2-3 years' work experience in industrial mechanical-electrical troubleshooting and/or repairs of power generation, alternators and control systems.
• Class 3 or 1 operator's license with good defensive driving skills;

Technical Requirements (software or program knowledge needed):

• Required to maintain training in WHMIS, TDG, H2S and Defensive Driving;
• Log book training.

Preferred method of application and to view all opportunities visit: https://www.nov.com/Careers

NOV is an Equal Opportunity Employer and Prohibits Discrimination or Harassment of Any Kind: NOV is committed to the principle of equal employment opportunities for everyone and to providing employees with a work environment free of discrimination and harassment. NOV values inclusion and diversity; we encourage all qualified candidates to apply.

With over 40 different locations in Canada, and 30,000 people worldwide, NOV is proud to offer their employees competitive pay and excellent benefits, Employer retirement plan contributions, Health Spending account and employer paid premiums. We are also proud to provide on the job training, with potential for advancement within our organization and an Educational Assistance Program

NOV thanks all interested applicants; however, only those selected for interview will be contacted.