Business Analyst

In order to ensure your application is received by NAIT for thorough review and consideration, please apply directly through our Careers site at www.nait.ca/careers

Note: This is a temporary position ending in March 2026 with the possibility of extension. Internal NAIT candidates may be considered for secondment opportunities.

Discover a place where technology meets purpose at NAIT's Information & Technology Services (ITS). We are a dynamic organization committed to innovation via continuous improvement. As a Business Analyst, you will immerse yourself in a collaborative setting where your expertise helps to actively shape NAIT's technology landscape and facilitate the success of our students, staff, and industry partners.

We are looking for a passionate Business Analyst who is excited to make an impact, streamline processes, and fuel our growth. In this role, you will liaise with diverse business units and ITS, skillfully translating business objectives and key results into comprehensive conceptual designs, all while championing top-tier business analysis practices.

This position reports to the Manager, Business Portfolio Office.

Key Responsibilities:

1. Stakeholder Collaboration: Engage with academic and administrative departments to understand, gather, and document their system and process requirements and map these to objectives and key results.
2. System Analysis: Assess NAIT's technology landscape to identify areas of improvement, enhancement, or integration.
3. Product Ownership: Prioritize product features to ensure alignment with business goals and maximize the product's value.
4. Organizational Change Management: Assess change impacts, facilitate smooth transitions with training, and ensure changes align with organizational goals.
5. Reporting and Analytics: Utilize data analysis tools to generate reports and insights to assist with decision-making processes and understanding trends.
6. Coaching: Share knowledge with, and coach or mentor, less experienced business analysts.

Skills & Abilities:

• Excellent interpersonal and communication skills.
• Ability to understand complex problems, extract essential details, and develop practical solutions.
• Proficient with Product Owner practices.
• Proficient in the use of analysis and visualization tools.
• Knowledge of enterprise platforms including CRM, service management, or student information systems.
• Knowledge of technology system interfaces, data integration, networks, and operating systems.
• Familiarity with Agile and Scrum frameworks.
• Able to work independently as well as collaboratively with business and technical teams on multiple concurrent activities.

Qualifications:

• Degree or diploma in Business, IT, or related field.
• 5 years of experience as a business analyst.
• Experience with student information systems and the software development life cycle (SDLC).
• Experience in a post-secondary educational institution is an asset.
• Business Analyst certification is an asset.

Remuneration: $82,189.64 to $108,886.96 annually, plus a comprehensive benefits package.

Please submit a cover letter and resume to be considered for this opportunity.

About NAIT

We are proud to have been named one of Alberta's Top Employers for 13 consecutive years. Being part of a community that makes a difference in the lives of students, staff, industry clients and partners, NAIT's culture reflects our shared values of respect, collaboration, celebration, creativity, and accountability.

People are what make NAIT great, and we prioritize the employee experience. We offer benefits and unique perks focusing on health and wellness, work-life balance, recognition, and professional and personal growth. In addition to excellent vacation time, we offer paid time off between Christmas and New Year's.

NAIT supports a flexible work environment, enabling staff to request approval for on-campus, off-site, or hybrid work arrangements based on the nature of the role. Please note that remote positions require employees to reside within Canada.

NAIT is committed to fostering an environment that supports equity and cultivates inclusion through our Equity, Diversity, and Inclusion Strategy. We are a proud partner of the Canadian Centre for Diversity and Inclusion and Pride at Work Canada. While we encourage all qualified applicants to apply, only those being considered will be contacted. If you require any accommodations, please connect with us at careers@nait.ca.

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