Senior Specialist - Mobile Device Management
Job Summary
Job Description
The RBC and City National Bank Digital teams are innovative and rapidly growing. We are looking for an experienced Senior Specialist for our Mobile Device Management team who is passionate about technology and brings a depth of mobile device management experience to the team.
What will you do?
- You will be responsible for supporting and maintaining Microsoft Intune Mobile Device Management solutions for Corporate Owned and BYOD mobile devices.
- Report on management policies that align with regulatory and bank standards.
- Remediate deficiencies in policy application and compliance.
- Run reports from the MDM platform to use to validate management policy compliance.
- Collaborate with cross-functional teams, including project managers, application owners, testers, user-experience, security, audit, and compliance.
- Continuously improve the policies based on regulatory requirements or OS and platform feature and functionality changes.
What do you need to succeed?
Must-have
- 5+ years of experience managing iOS and Android devices with Intune, Maas360 and/or WorkspaceOne
- A solid understanding of iOS and Android platforms and trends
- Experience with integrating Intune with Apple Business Manager (DEP) and Apple Volume Purchasing Program.
- Experience configuring and deploying Android for Work/Android Enterprise profiles and policies.
- Experience with Microsoft Entra Private Access
- Experience with PowerShell and GraphAPI for the purpose of automation and reporting.
- Excellent written and verbal communication skills.
- Be a collaborative, team player, who values giving and receiving constructive feedback and who has strong interpersonal skills.
Nice-to-have:
- Experience in a banking environment (Large, complex environments)
- Experience in Governance, Risk and Compliance (GRC).
- Experience with iOS Managed IDs and User Enrollment.
- Experience with Entra ID and Office 365.
What's in it for you?
- RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
- RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
- Drives RBC's high performance culture
- Enables collective achievement of our strategic goals
- Generates sustainable shareholder returns and above market shareholder value
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Job Skills
Adaptability, Android, Android Applications, Android Technology, Apple Configurator, Apple Hardware, Apple iOS, Apple Software, Critical Thinking, Decision Making, Detail-Oriented, Industry Knowledge, Information Technology Infrastructure Library (ITIL), Information Technology Trends, Microsoft Azure, Microsoft Intune, Mobile Application Management (MAM), Mobile Device Management (MDM), Mobile Enterprise Application Platform Tools, Systems Software, Time ManagementAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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