Senior QA Analyst, IAM

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 01/22/2025

Posting Close Date: 02/04/2025 (Please note the posting will close at 11:59pm MST)

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your career story takes off.

Job Description

We are seeking a highly skilled and motivated Senior QA Analyst to join our Identity and Access Management (IAM) team. As a Senior QA Analyst on this team, you will oversee and participate in requirements analysis, test case development, execution of tests, defect management and other Software Testing Lifecycle related activities.

A significant part of this role will be relationship building with both the delivery and business teams. A strong-willed but cooperative approach is a must for this role.

Responsibilities

• Perform end-to-end manual testing of the data integration platform, covering various functional areas and business scenarios.
• Collaborate with stakeholders, including product managers and developers, to understand requirements and define test objectives and strategies.
• Design and execute test plans, test cases, and test scripts to validate platform functionality and ensure adherence to business and technical requirements.
• Utilize various interfaces such as Sabre UI tools, API's and databases for test execution.
• Collaborate with other teams utilizing the same platform and share in reviewing respective testing approaches.
• Identify, log, and track defects and issues, and work closely with the development team to investigate and resolve them in a timely manner.
• Continuously assess and improve the manual testing process, methodologies, and techniques to optimize test coverage and effectiveness.
• Collaborate with the development team to gain an in-depth understanding of the platform architecture and data flow for effective testing.
• Analyze test results and provide comprehensive test reports to stakeholders, highlighting any risks, issues, or areas for improvement.
• Collaborate with other team members to share knowledge, best practices, and lessons learned from testing activities.
• Proactively identify areas within the testing process that can be automated, including test data generation, repetitive test cases, and regression testing.
• Work closely with the test automation team to explore and implement automation solutions for identified test automation opportunities.
• Stay up-to-date with emerging trends, tools, and techniques in software testing, particularly in test automation, and propose their adoption when appropriate.

Technical Skills

• OAuth: Understand grant types like Authorization Code, Implicit, Client Credentials, and Resource Owner Password credentials.
• OIDC: Familiarity with ID tokens, access tokens, scopes, claims, and userinfo endpoints
• LDAP: Familiarity querying data. Ensure searching, and indexing functioning as expected on newly added attributes.
• Identity: familiar with testing downstream provisioning ensuring correct data is abrogated to each integrated partner. Familiar with data migrations.
• Experience testing authentication flows using tools like Postman and testing identity provisioning APIs.

Qualifications

• 6+ years' experience as a QA Analyst or in a similar role in the airline industry.
• Bachelor's or master's degree in Computer Science, Software Engineering, or a related field.
• Experience in Agile development methodologies and working within Agile teams.
• Solid understanding of software development methodologies, testing principles, and agile practices.
• Strong analytical and problem-solving skills, with the ability to assess complex situations and provide practical solutions.
• Excellent communication and presentation skills, with the ability to effectively convey technical concepts to both technical and non-technical stakeholders.

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.

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