Principal Mobile App Developer

Employment Type: Full-time Regular

City: Calgary, AB (YYC)

Posting Open Date: 11/28/2024

Posting Close Date: 12/12/2024 (Please note the posting will close at 11:59pm MST)

Please Note: This is a hybrid work position in Calgary Alberta and requires in-person collaboration at the WestJet Campus (22 Aerial Place NE) 3 days per week. This provides flexibility the remaining 40% of the work week. This hybrid work plan allows for critically important learning, collaboration and networking with our colleagues. Specific days in the office are agreed upon by the team.

Why WestJet:

Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

Join us, this is where your story takes off.

Overview of role:

WestJet is currently seeking a Principal Mobile Application Developer to support our Digital Technology team. Working with the Digital Mobile Software Development Team and reporting to the Sr. Manager, Mobile Application Delivery, this Specialist will help to lead the development of WestJet's Guest facing mobile applications.

As a Principal Mobile Application Developer, responsibilities include the development and maintenance of code for the delivery of WestJet's consumer facing mobile applications. This role will require application of industry-standard practices and techniques as well as active coaching of Developers in their use. Participation will be required in the ongoing improvement and evolution of WestJet's software development practices and toolset while also providing technical support for WestJet's mission-critical mobile applications. Specific duties will include design and development of code, build infrastructure maintenance, release management and ongoing support. Close collaboration between the development team, quality assurance and business stakeholders is required to develop software to meet WestJet's business, technical and quality requirements. This position requires an energetic self-starter with a strong work ethic and willingness to learn and contribute to a fast-paced environment. Excellent communication skills and the ability to lead/mentor others is essential.

Key deliverables include:

• Provide technical leadership to Software Developers in Digital and IT for the architecture, design, development and support of industry leading mobile applications
• Lead the design, development, and deployment of WestJet's mobile app for iOS and Android platforms.
• Design and write robust, extensible, high-quality code that meets business, technical and quality requirements.
• Coordinate with Agile product and development teams on the planning, development and support of new and existing applications.
• Guide WestJet's mobile development practice with a focus on security, performance, compliance and resilience.
• Drive a culture of continuous improvement, learning and excellence to provide our guests exceptional experiences.
• Mentor and support junior developers, fostering a culture of growth and continuous learning.
• Provide technical direction, perform code reviews, and ensure adherence to coding standards.
• Work closely with teams across product management, backend services, and QA to ensure end-to-end system integrity.
• Implement measures to analyze the performance and accessibility of our applications. Provide data driven guidance for teams based on industry best practices, knowledge of our applications, guest feedback and analytics.
• Partner with analytics teams to track app performance and customer satisfaction metrics.
• Inform and mentor other software developers, product, QA, and appropriate stakeholders on industry trends and best practices to ensure WestJet is keeping current, and secure with its mobile technologies.
• Contribute to architectural decisions and develop frameworks for future app enhancements.
• Explore and implement innovations to improve app performance and customer engagement.
• Facilitate the investigation of incidents. Lead the troubleshooting, analysis, and mentorship/education of other team members to help resolve issues and deliver solutions
• Deliver prompt, efficient production technical support service for WestJet's mobile apps.
• Provide timely support for critical incidents.

Experience and Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).
• Experience building applications with Flutter/Dart is required.
• Expert level knowledge of Kotlin (Android) and/or Swift (iOS).
• Strong experience with mobile app architecture patterns (MVVM, MVC, etc.).
• Familiarity with RESTful APIs and integrating third-party SDKs.
• Experience with Azure and knowledge of CI/CD pipelines for mobile apps.
• Experience with mobile analytics platforms (e.g., Firebase, Adobe Analytics) and performance optimization tools.
• Knowledge of mobile platform guidelines (Material Design, Human Interface Guidelines)
• Ability to produce high quality mobile implementations from designs and wireframes.
• Experience with development for accessibility.
• 8+ years of experience in mobile app development, with at least 3 years in a senior/lead role.
• Proven track record of developing and managing high-traffic consumer-facing mobile applications.
• Exposure to the aviation or travel industry is a plus.
• Practical understanding of iterative, agile development methods, processes and techniques such as Scrum
• Excellent problem-solving and debugging skills.
• Strong communication skills with the ability to convey technical ideas to non-technical stakeholders.
• Team-oriented mindset with a focus on collaboration and mentorship.
• Ability to work in a cross-functional DevOps environment
• Strong customer focus coupled with the ability to operate effectively in an energetic, fast-paced business environment
• Must provide high level of customer service to internal and external guests.
• Demonstrate sound judgment regarding confidential and sensitive matters.
• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent experience).

The benefits of being a WestJetter:

WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

• A fun and friendly culture with colleagues who work together to win
• Travel privileges for you and your family, effective from your start date
• Savings and Benefit programs that are flexible to meet your specific needs

Think we are a fit? Apply now!

About WestJet Group of Companies

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

Our Safety Promise

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

Our Commitment to Diversity and Inclusion

We embrace what makes us each unique, and what makes us uniquely WestJet. WestJet is committed to inclusiveness, equity, and accessibility and if you require accommodation during the selection process, please let our Talent Acquisition team know. We encourage all qualified candidates to apply. We thank all applicants for their interest in WestJet; however, only those candidates who are selected will be contacted.

For more information about everything WestJet, please visit WestJet.com.

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