Position Summary:
Charter, a highly respected and value driven VAR, delivers IT solutions across many technology verticals including routing and switching, data center, cloud, wireless, security and unified communications and collaboration. Partnering with several industry leading vendors, Charter solutions are diverse, flexible and deliver business outcomes. The Network Engineer within Charter Managed Services (CMS), requires someone who can maintain a positive relationship with our client with alignment to client deliverables and timelines. You will be responsible for daily operations, proactive management, technology recommendations, implementing best practices, managing incidents/request while ensuring Service Level Agreements are maintained. You will be the client Subject Matter Expert (SME) and act as an extension of their environment(s) while maintaining accurate runbooks and documentation.
Skills Overview:
The role is diverse in its exposure to technology and vendors. While it is not mandatory that candidates have skills in all of the areas listed below, careful consideration will be given to those that possess previous experience in several areas and desire to broaden their exposure and experience to align with the tactical and strategic directions within Charter.
Charter partners with a number of top technology vendors, including Cisco Systems, Juniper, Extreme, NetApp, Microsoft/Azure and others. We require engineers with planning, design and hands on experience in the following areas and vendors.
Note: This opportunity is available for candidates willing to live and work in-person in the Calgary area.
Responsibilities & Accountabilities:
Qualifications and Experience:
Essential skills:
If this sounds like the opportunity for you, please apply!