Banff Gondola, Production Supervisor

Our team share a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse—from across Canada and beyond. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals—a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories.

$30 per Hour

The Production Supervisor is a part time role that will support the successful operation of Nightrise, a multimedia experience at the Banff Gondola. The successful candidate will support the Manager, Nightrise and Gondola A/V Systems with the installation of the project, artistic integrity of the installation and remain focused on the maintenance of the equipment. Once installed, they will support the successful day to day operation of the experience, foresee required maintenance, foster an engaged workforce, collaborate with auxiliary teams and work together with third party teams to provide a world class experience for our guests.

On a nightly basis from November to March, Nightrise is a multimedia presentation that takes place over our entire property with lighting, audio, and video effects in our two terminals and on our boardwalk.

The Production Supervisor will also assist in weekly maintenance of Gondola equipment and assist in troubleshooting of any issues that occur.

Responsibilities

• Under the direction of the Manager, Nightrise and Gondola A/V Systems, support with the successful installation of the Nightrise experience while working closely with third party installation teams
• Support all technical aspects of the experience
• Assist in the changeover from daily operation to Nightrise presentation
• Ensure the artistic and technical aspects of the presentation remain consistent
• Restore the building back to daytime operation at the end of the operating hours
• Assist in troubleshooting of any issues that occur during the Nightrise production
• Maintain excellent lines of communication with all teams, ensuring Nightrise and other programming activities are delivered seamlessly
• Support in the maintenance of all equipment
• Support all other Gondola audio-video requirements, as they arise
• Complete daily and weekly walk-through checklists
• Ensure all Pursuit Health and Safety protocols are adhered to
• Comply with all Pursuit policies and procedures

The ideal candidate will possess the following knowledge, skills and abilities:

• Ability to work effectively with other departments receiving and communicating instructions via written communication, telephone, or in person.
• Must be flexible to accommodate shift changes including extended hours, weekends, and evenings.
• Strong organizational skills with ability to handle competing priorities.
• Strong interpersonal communication skills and familiarity briefing senior level management.

Technical requirements:

• A minimum of one year experience in working with live events (theatre, concerts or corporate events)
• Knowledge of audio-visual equipment including professional digital and analog audio systems, mixers, wired and wireless microphone systems, amplifiers, dynamic processors, video cameras, video and audio recorders, and video projection equipment
• Knowledge of media server technology for video, audio and lighting distribution.
• Good knowledge of audio-visual distribution systems such as patch bays, video matrices, audio amplifiers, midi, sound controllers, DMX etc. as well as AV network protocols such as NDI, ArtNet, Dante, AVB etc.
• Knowledge of networking systems (routing, sharing, network administration, IP, DNS, VPN etc.)
• Knowledge of IT systems, including operating system installation, maintenance systems, diagnostic software and hardware installation an asset.
• Understanding of schematic drawings, install cabling etc.
• Ability to resolve set maintenance issues
• Understanding of lighting equipment.
• Lighting console programming experience is an asset
• Digital audio console experience is an asset
• Experience in networked video an asset

Equal Employment Opportunity Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.

Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at BJCtalent@pursuitcollection.com

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.